Jeffrey Lodge

Freudenberg is the open, pro-active and reliable partner who is inspired by technologies, values and diverse people to create sustainable solutions. < Innovating Together >

Auria Solutions is a global OEM Automotive supplier for Soft-Trim parts. Plex Systems is a SaaS cloud based ERP platform designed for manufacturers. I am engaged with a team of experts working together to implement Plex within all of the EU Auria Solutions locations.

Lodge Top Performance - LTP Business Management & Consulting -

To formulate, implement and manage the development of strategies, procedures and policies which are designed to restructure, strengthen and grow the CHAMP business practices.

CHAMP Cargosystems is the world's leading provider of communication and value-based services for the air freight sector. The company offers logistics partners an established global network ensuring that all players in the supply & distribution network are centrally connected and can communicate with each other. As Senior Manager - OM&S I maintain internal processes and enforce adherence to them.

To drive, build and manage team / partner operations, define and measure KPI and establish clear, scalable end to end operational processes. Collaborated with SME business sponsors, project owners and key stakeholders to help define a broad range of global corporate delivery plans for high volume business sales models.

Headed an internationally dispersed team in the oversight of Global Knowledge Germany first ever contract with the U.S. Army, achieving the contract’s expansion to more than €5.2M in total revenues by fostering the client relationship and by effectively managing all contract and project operations.

Responsible for managing and intensifying large partner relationships with SAP SI partners who assist in the development, testing and go-to-market phases of SAP’s ERP large enterprise solution and Enhancement Packages. Also, direct partner enablement sessions through regular live internet conferences and newsletters.

Responsibilities include development and management of the global initiative to provide support for partners in the SAP SME Business ByDesign Early Partner Program. Specifically tasked to create a new global support model, establish SLA, define KPI and has transferable, clear end-to-end operational processes.

Developed and provided support to all partners in the SAP Referral Program managing leads and opportunities. Performed proactive outbound campaign support for recruiting new referral program members.

Headed the development, alignment and execution of the EMEA regional channel partner call-center initiative for SAP SME PartnerEdge program. Specifically tasked to build and manage the CPSC channel partner first level service support delivery team, define KPI, coordinate team activities and establish clear operational processes which followed strict technical, quality and service level benchmarks.