Jitin Prakash Gogne

- IT operation for payment transaction processes on Unix platforms - IT operational supervision/monitoring - Incident, Change and Problem Management - Acceptance of requirements from application provision and transfer into operation - Production support for third-party software applications - Implementation of (acceptance) tests in coordination with the department - Cooperation with the data center service provider - Support for coordination with internal and external service providers

Certifications: ITIL v3 Foundation Certificate Completed Training Modules: UNIX OS ADMIN (Windows and Linux) ITIL Foundation SQL MS Excel

Student Assistant at the International Office (kompass international) of the University of Bremen • kompass is a team in the International Office at the University of Bremen that carries out international and intercultural projects. • Tasks: Organization of projects (such as Urban Gardening "Grow Green", Cultural Nights, etc.) and the coordination and support of foreign students.

Student Assistant at the International Office (Project - Mind the Gap! Professional) • Mind the Gap! Professional is a project of the University of Bremen to prepare foreign students for the German labor market. • Tasks: Supported the Project manager in organizing of the workshops, seminars, company visits and job application training for the project participants.

Intern at Airbus Bremen (Quality Management) • Preparation and compilation of the daily & monthly quality key performance indicators (KPI) to perform the quality data reporting for the quality management. • Optimization of MS-Excel based routines. • Project: Creation of a unified perspective on the „cost of non-quality (CNQ)“ data and preparation of a detailed process description with all the relevant rules.

Technical Support Engineer at Hewlett-Packard (HP) • Provision of hardware, software and network problem diagnosis and resolution by telephone, e-mail, chat for commercial costumers. • Create recordings of delivered hardware components.

Microwave technology, Satellite Communication, Project Management