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Katharina Lederer

Customer Success & Business Development

Bis 2020, Manager Young Leader Strategy, Amway Global
München, Deutschland

Fähigkeiten und Kenntnisse

Strategy
Business Coaching
Leadership
Vertrieb
Management
Projektmanagement
Key Account Management
Kundenbetreuung
Data Analysis
Team Management
Strategic planning
Communication
Change Management
Customer Relationship Management
Customer Relations
Customer Success
Mentoring
Coaching
Risk Management
Business acumen
Innovation

Werdegang

Berufserfahrung von Katharina Lederer

  • Bis heute 2 Jahre und 11 Monate, seit Juli 2022

    Senior Manager Sales Force Development & Customer Services

    Mary Kay Cosmetics GmbH

  • Bis heute 4 Jahre und 10 Monate, seit Aug. 2020

    Manager Customer Services

    Mary Kay Cosmetics GmbH

  • 11 Monate, Okt. 2019 - Aug. 2020

    Manager Young Leader Strategy

    Amway Global

  • 1 Jahr und 5 Monate, Juni 2018 - Okt. 2019

    Back Office Supervisor

    Amway GmbH

    As Back Office Supervisor I was responsible for managing the Back Office team (serving the markets Germany, Austria, Switzerland & France) in ensuring 2nd Level Customer Services, Bonus & Qualifications, Communications, Events, various projects and Strategic Account Management Support are carried out efficiently and effectively. This role entailed proactive support to the Sales Area Manager with business analysis, strategy, strategic projects.

  • 1 Jahr und 5 Monate, Juni 2018 - Okt. 2019

    Supervisor Sales Back Office

    Amway GmbH
  • 5 Monate, Feb. 2018 - Juni 2018

    Sales Project Coordinator

    Amway GmbH

    As Project Sales Coordinator, I was able to expand my previous responsibilities by a number of tasks, including management of student employees and coordination and support of strategic projects. Additionally, I supported with ideas and led the integration of new processes of the newly adopted workflows of the LGS-Team (e.g. budgeting, tracking, drafting of the organizational structure).

  • 2 Jahre und 7 Monate, Dez. 2015 - Juni 2018

    Sales Project Coordinator

    Amway GmbH
  • 2 Jahre und 3 Monate, Dez. 2015 - Feb. 2018

    Junior Sales Project Coordinator

    Amway GmbH

    In my role as Junior Sales Project Coordinator, I took responsibility for a variety of tasks, ranging from administrative support to senior management (GM, Sales Project Manager), to design and implementation of events. I additionally led the conception of new strategies for diverse communication channels, ensuring quality and diversity of media outputs.

  • 3 Jahre und 8 Monate, Mai 2012 - Dez. 2015

    Working Student

    Amway GmbH
  • 4 Monate, Mai 2015 - Aug. 2015

    Working Student

    Amway GmbH

    Personal Assistant to Director Global Technical & Regulatory Affairs and Manager European Technical Services

Ausbildung von Katharina Lederer

  • 6 Jahre und 3 Monate, Okt. 2009 - Dez. 2015

    Master of Education

    LMU München

    Germanistik, Geschichte, Erziehungswissenschaften

Sprachen

  • Deutsch

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