Kerstin Rabbel
Angestellt, Director Customer Success Europe, FactoryPal GmbH
Berlin, Deutschland
Werdegang
Berufserfahrung von Kerstin Rabbel
Bis heute 1 Jahr und 3 Monate, seit Feb. 2023
Director Customer Success Europe
FactoryPal GmbH
Bis heute 3 Jahre und 1 Monat, seit Apr. 2021
Senior Consulting Lead Digital Manufacturing
FactoryPal GmbH
6 Monate, Okt. 2020 - März 2021
Senior Consultant and Business Development Manager IIoT & Digital Eco Systems
KEB Automation KG1 Jahr und 5 Monate, Mai 2019 - Sep. 2020
Product Owner Heidelberg Assistant
Heidelberg Digital Unit
Product Owner for Heidelberg’s digital customer platform Heidelberg Assistant, customer-centric ideation with Design Thinking, specification of use cases/user stories, requirements engineering, agile development (SCRUM), managing the world-wide market roll-out
2 Jahre und 10 Monate, Juli 2016 - Apr. 2019
Project Manager Digital Customer Experience
Heidelberger Druckmaschinen AG11 Jahre und 5 Monate, Feb. 2005 - Juni 2016
Product Manager Service Business Development
Heidelberger Druckmaschinen AGProduct Manager for Heidelberg Remote Services, IIoT, data-driven services, eCall, Predictive Monitoring (2012-2016) Product Manager for prepress service contracts and prepress services, esp. software maintenenance contracts, service marketing topics, international service network leadership. (Maternity leave from May 2009 until Dec. 2010). (2005-2012)
3 Jahre und 1 Monat, Feb. 2003 - Feb. 2006
Italian/ English Teacher, Office Management and MS Office Trainer
Volkshochschule Heidelberg, Wiesloch, Hockenheim
Leading adult's trainig courses for Italian and English (up to intermediate level), plus Office Management, Organization and MS Office Trainings during maternity leave (still with Heidelberger Druckmaschinen AG)
1 Jahr und 3 Monate, Juni 2001 - Aug. 2002
Head of Service Administration
Heidelberger Druckmaschinen AGResponsible for complete SAP order process and administration of >100 service technicians' field operations, fleet management, call center, consolidation of corporate service department AOP and cost center planning, 10 employees
4 Jahre und 2 Monate, Apr. 1997 - Mai 2001
P.A. to Head of Customer Support
Heidelberger Druckmaschinen AGPersonal assistant to the head of Customer Support Operations, organizational and administrative topics, project management topics reg. IT and quality management
Ausbildung von Kerstin Rabbel
4 Monate, Sep. 2010 - Dez. 2010
English
University of Cambridge
1 Jahr und 1 Monat, Sep. 1998 - Sep. 1999
Italian
Perugia University, Italy
2 Jahre und 1 Monat, Sep. 1994 - Sep. 1996
Office Management
Akademie für Betriebswirtschaft und Welthandelssprachen, Mannheim, Germany
Business English, Human Resource Management, Marketing, IT, Office Management http://www.akademie-abw.de/
Sprachen
Deutsch
Muttersprache
Englisch
Fließend
Italienisch
Fließend
Spanisch
Grundlagen