Michael Abate

Until 2018, Business Application Manager, Desert Adventures Tourism

Frankfurt am Main, Germany


Project management
IT Project Management
Training & Coaching
ERP Implementation
Management Reporting
Software Testing
Technical Documentation
Technical Support
MS Office
SLA Management
Adobe Captivate
IT Training
E-Learning Content
Software Development Lifecycle
Enterprise Resource Planning
Software Documentation
Accounts Receivable and Accounts Payable
Chart of Accounts
Destination management
Strategic Planning
Agile Software Development
XML Notepad 2007
Tour Plan Travel Software
Travel Box Travel Software
Microsoft SQL
Software Development
Product Owner


Professional experience for Michael Abate

  • 2 years and 3 months, Jun 2016 - Aug 2018

    Business Application Manager

    Desert Adventures Tourism

    Responsible for managing three core web applications based on .Net / SQL platform as subject matter expert and directing a medium sized development team. Supporting approximately 500 users based in the UAE, Oman and Jordan to transform IT into a business driver. Assisted tour operators across the globe with technical specifications with XML API integration and online B2B and B2C booking portal.

  • 2 years, Jun 2014 - May 2016

    Business Application Consultant

    Kuoni Destination Management

    Implemented new destination management specialists ERP system in fifteen branch offices across four continents from SaaS and installed windows model to fully web based platform with added tools of BI and ECM. Business divisions of sales, purchasing, operations, finance and logistics were able to reduce licensing costs by 60% and improved marketing time by 70%. Formed super-users team to maintain system upgrade and releases by logging on Jira and communicating via SharePoint.

  • 1 year and 8 months, Oct 2012 - May 2014

    IT Project Manager

    Castel Freres

    Lead project manager for Microsoft Dynamics ERP implementation at four factory sites in Ethiopia and Kenya. I managed the design and implementation of data migration process, workflow structure with new SOP and SLA for vendor management. Initiated a project management office which led to better visibility on where projects, business strategy and key organisational activities were misaligned.

  • 2 years and 1 month, Sep 2010 - Sep 2012

    IT Project Manager

    BelCash Technology Solutions PLC

    Recruitment and training of up to four hundred sale consultants to achieve monthly quota of vendor registration. Delivered mobile money transfer and payment applications to four international banks in Ethiopia collaborating with engineers and architects from The Netherlands. Design and implement telecommunication technologies such as USSD, IVR and SMS. Built extensive documentation on Risk Management, Operation Guideline, Cash Flow Management, SOP and system user manuals in three different local languages.

  • 2 years and 2 months, Jul 2008 - Aug 2010

    Project Coordinator

    London Borough of Haringey

    In addition to maintaining the continuous enhancements and upgrade of Youth Space website, joined the IT department to work on improving service delivery of pay and display parking machines and permits on Civica dos system. Conducted project kick-off meetings with vendors, defined project objectives working closely alongside council cabinets and tracked project schedules using Microsoft Project.

  • 1 year and 7 months, Aug 2006 - Feb 2008

    Project Assistant

    London Borough of Haringey

    Volunteered Haringey Councils twelve weeks graduates program reporting to senior project managers, to bring social and environment awareness using online digital platforms. Following the end of the program, joined as project assistant as a part time employee monitoring and reporting the launch of Youth Space website offering public services. The site reached 50,000 youths aged between 11 and 19 and participated on weekend seminars and workshops to conduct training and demonstrations.

Educational background for Michael Abate

  • 2 years and 10 months, Sep 2005 - Jun 2008

    Bachelor of Science Information Technology with Business Information Systems

    Middlesex University London


  • English

    First language

  • German


  • Amharic



Permanent employment
IT Project Management
Application Consulting
Business English
Product Development
Product Owner
Travel Management
Microsoft Dynamics CRM
ERP Implementation
ERP consulting


Write basic XML codes using Notepad ++
Run common queries with Microsoft SQL Server Management Studio
Create interactive e-learning videos on captivate
Participate in 5-a-side football
avid snooker and pool player and countryside running.

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