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Mike Vanhoecke

Bis 2026, Strategic Customer Success Manager, Monta
Vöhringen, Deutschland

Fähigkeiten und Kenntnisse

Budgeting
Business Communications
Account Management
Coaching
Business Correspondence
Analytical Skills
Business Networking
Cold Calling
Automotive
Business Relationship Management
Commercial Operation
Business-to-Business (B2B)
Communication
Call Center Administration
Complaint Management
Consulting
Change Management
Contact Center Management
Client Liaison
Contact Centers
Co-creation
Customer Engagement
Customer Retention
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Documentation
Customer Service Management
Editing
Customer Service Operations
eMobility
Customer Service Training
Enterprise Software
Customer Success
Global Teams
Customer Support
Going the Extra Mile
Customs Clearance
International Business
Dispatching
Job Satisfaction
Interpersonal Communication
Key Performance Indicators
Operations Management
Interpersonal Skills
KPI Reporting
Partner Relationship Management
ITIL Certified
PC user
Leadership
Reporting & Analysis
Strategic Communications
Linguistics
People Management
Strategic Partnerships
Resource Allocation
Logistics Management
Personnel Oversight
Strategic Thinking
Sales
Problem Solving
Management
Supervisory Skills
Service Delivery
Project Management
Negotiation
Team Building
Service Delivery Management
Project Planning
Objectives and Key Results (OKRs)
Team Leadership
Soft Skills
Operational Excellence
Proofreading
Team Management
Software as a Service (SaaS)
Relationship Building
Ticketing Systems
Teamwork
Training
Software Industry
Technical Service Delivery
Translation
Solution Implementation
Technical Support
Spreadsheets
Up-selling
Workload Prioritization
Written Communication

Sprachen

  • Deutsch

    C2 (Verhandlungssicher / Muttersprachlich)

  • Niederländisch

    C2 (Verhandlungssicher / Muttersprachlich)

  • Englisch

    C2 (Verhandlungssicher / Muttersprachlich)

  • Französisch

    C1 (Fließend)

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