Mojtaba Mabudi (Product owner I & II - Scrum Master I)

- Gathering customer insights (direct feedback, survey, help desk hints,…) to improve the product features and workflow. - Defining and prioritizing the product features according to business goals and release plan. - Allocating suitable resource to discover and fix the technical debts and performance issues. - Creating user stories (dependency, acceptance criteria,…), epics, Initiative and also Product vision. - Creating and updating the Roadmap, product vision, product backlog, user stories and epics.

•Planning and coordination of product provision in cooperation with IT Operations during the development process. •Creation of project plans in coordination with internal and external resources and support project management with strategic customers and pilots. •Participation in the creation of strategic roadmaps, taking into account economic efficiency and competitiveness for the development of future products in coordination with the corresponding release planning. •User story creation and prioritization

• Implementation of an َ adapted agile framework, definition of the scrum process, training of agile and scrum concepts and values, Participation in Scrum ceremonies, implementation of Scrum procedures. • Executed a referral program for active customers resulting in a net increase in new users of 50k quarterly. • Design and implementation of business processes for online sales • Provide key performance metrics to the Head of IT on the deliveries and benefits realization of change implementations.

Business expansion of the company, attract and securing sales contracts and new clients globally Delivering on key objectives of marketing and sales, staff skills enhancement, market research, intelligence gathering on customers and competitors Planning and overseeing the execution of company annual budget and business strategies Managing the company’s customer relationship and the networking Planning, Leading and controlling the coordination of service delivery to the clients

Foundation, Organization and Management of Customer Account Management and Customer Affairs Department Setup, Formation and Management of Project Planning and Control Units Establishment, Organization and Management of PMO (Portfolio Management Office) Implementation Project Manager of Banking and Payment software solution (Core banking,Internet banking, Mobile banking,...) in more that 20 banks Marketing,Sales and after sales services providing of Banking and payment software solutions

•Construction & Transition & Implementation & Deployment of ERP software solution in Ministry of Foreign Affairs •Deployment & Transition & Implementation of Web Portal in Ministry of Foreign Affairs •Operation & Improvement of Financial & Administrative total software in National Tanker Company

• Planning, Design, development & Implementation & Deployment of project and contract management software solution in Oil and gas company (Petro Part) • Marketing and sales of management consulting services • Project control concepts training courses • Project control tools and software training course