Noor Hussain Warsi

The job includes the analysis of the business coming from various sources such as airline cargo and passengers of multiple international airlines. The work includes the use of Advance Excel (pivots, macros) and the visualizations are done on PowerBI. The Microsoft Powerpoint is used to present the stake holders, monthly revenue and profitability. The use of PowerBI is essential to maintain the analytics dashboard. Therefore, this experience has sharpen my data analytics skills as well.

1. Provided exceptional customer service, handling inquiries and resolving issues promptly and professionally to ensure high customer satisfaction. 2. Utilized CRM systems effectively to manage customer interactions, maintain accurate records, and streamline workflows. 3. Collaborated cross-functionally to implement process improvements that enhanced overall customer experience and retention rates.

1. Contributed to achieving sales targets for multiple service providers in the US through effective customer service and relationship-building. 2. Collaborated with sales teams to optimize processes and enhance customer experiences, ensuring efficient workflows and positive interactions. 3. Gathered and utilized customer feedback to improve service delivery and contribute to achieving revenue targets and continuous improvement.

Thesis: Timer Series Retail Sales Forecasting: "A Comparative Study Of Traditional Econometrics Models and Machine Learning Approach"

Thesis: Financial Data Analysis Of Textile Sector Of Pakistan