Oliver Burgfeld

* Responsible for all PLM users in North Europe * Testing new updates for the PLM system before the global rollout (bug report and usability) * Managing all PLM/PDM topics for North Europe perimeter * Managing Engineering and Manufacturing topics related to PLM together with different plants in North Europe * KPI tracking, follow-up and analysis * Workshop planning to train the users about all new functionalities * Support the end user

* Administration und Installation der CAx-Systeme * Systemadministration Windows / Unix * System- und Anwendungsbetreuung im Bereich CAD / PLM (CATIA, NX, SolidWorks, Teamcenter) * Konfiguration der CAD Systeme NX und CATIA V5 inklusive der OEM Umgebungen * Vorbereitung und Durchführung von Updates der CAD-Systeme * Konfiguration und Bedarfsplanung der CAx-Soft- und Hardware * Administration und Betrieb der Lizenzserver * Mitarbeit in Migrations- und Rolloutprojekten

* Local IT support at Augsburg site * Documentation of incidents and requests within a ticket system * Creating quick solutions in complex systems by respecting existing standards * Software installation and support * Hardware support

* Creating a market review for navigation solutions in combination with GIS data * Testing and representing possible uses of ESRI ArcGIS Online platform * Supporting a publication focusing on mobile GIS with a market research on the subject of 'Operating systems of mobile devices'

Geoinformatik Ressourcenmanagement