Dr. Robert Finan

Angestellt, Agile Coach, TechTalk – Delivering Software with Impact

Vienna, Austria


Agile Coaching
Agile Transition
Agile Software Development
Product Owner
Scum Master
Business Analyst
Requirements Engineering
Solutions Architect
Test Automation
Call Center Routing and Automation
Voice User Interface Design
Speaker Verification


Professional experience for Robert Finan

  • Current 5 years and 2 months, since Aug 2018

    Agile Coach

    TechTalk – Delivering Software with Impact
  • 4 years and 2 months, May 2014 - Jun 2018

    Senior Consultant/Agile Coach

    ANECON Software Design und Beratung GmbH

    At ANECON I have worked in a variety of projects: demand management, bidding process consultation, requirements engineering, solution design, scrum master, agile coach, scrum trainer, Kanban trainer.

  • 1 year and 1 month, Jun 2016 - Jun 2017


    FH Burgenland

    Agile methodologies: Scrum & Kanban

  • 2 years and 8 months, Sep 2011 - Apr 2014

    Project Manager


    At RISE my focus was agile software development - in particular introducing Scrum as pragmatically as possible in a variety of organisations. As part of this I've worked as product owner, scrum master and in the oft neglected area of test automation ;-)

  • 2 years, Jun 2009 - May 2011

    Expert Service Architect

    A1 Telekom Austria

    Introduced SCRUM for the rapid development of software under extreme conditions. Within a few months a combined internal and external team delivered new call routing software, where the traditional waterfall model had failed. As a solutions architect for Call Center and IVR, I focused on finding synergies and a common architecture after the merger of mobilkom and Telekom.

  • 2 years and 4 months, Feb 2007 - May 2009

    Principal Solutions Engineer

    Genesys Telecommunications Laboratories

    At Genesys I worked as a pre-sales engineer in the EMEA Voice Self-Service overlay team, specialising in contact centre automation. I was instrumental in taking the intelligent Customer Front Door (iCFD) from a concept to a key Genesys product. Other responsibilities included developing voice and video demos, presenting our solution suite to customers, training our presales engineers and partners, and consulting for key projects.

  • 6 years and 1 month, Jan 2001 - Jan 2007

    Senior Solutions Specialist

    mobilkom austria

    As the Senior Solutions Expert in the Voice and Video group at mobilkom austria, I led the introduction of web based technologies for the development of IVR services and the unifying of the IVR architecture around VoiceXML browsers. I also gained experience as a solutions architect, software developer, project manager, user interface designer, ASR/TTS specialist and VoiceXML consultant.

  • 2 years, Jan 1999 - Dec 2000

    Speech Technology Specialist


    My responsibilities at Alcatel included testing different speech recognition and synthesis systems (Nuance, L&H, Philips), optimisation of recognition parameters, creating grammars, writing phoneme-based dictionaries, designing dialogs, project consulting and developing Natural Language Understanding (NLU) applications.

  • 8 months, May 1998 - Dec 1998

    Software Developer


Educational background for Robert Finan

  • 3 years, Oct 1994 - Sep 1997

    Speaker Verification

    University of Abertay

  • 1 year, Oct 1991 - Sep 1992

    Biomedical Instrumentation Engineering

    University of Dundee

  • 3 years and 9 months, Oct 1987 - Jun 1991

    Electronic and Electrical Engineering

    Trinity College Dublin


  • English

    First language

  • German


  • French


  • Gaeilge




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