Robert Helbig

Angestellt, IT-Support-SpezialistIT-Support-Spezialist, MuniConS GmbH

Haag in Oberbayern, Germany


Engineering Management
Product Management
pre-sales engineering
People Management
People Development
Passion for People
Relationship Building
Conflict Resolution
Performance Resolution
Project Management
Business Intelligence (BI)
Agile & Waterfall Methodologies
Business Planning
Technical Analysis
Competitive Analysis
Extract Transform Load (ETL)
Data Warehousing
Enterprise Software
Software as a Service (SaaS)
Operating Systems
Design Thinking
Technical Leadership
Strategic Thinking
Business English
Open & Closed Source Software
Press Briefings
Strategic Alliances
Data-driven Decision Making
Active Listening
Customer Focus
Continuous Learning
Alliance Development
Business Acumen
Product Strategy
Enterprise Business
KPI Implementation
Reverse Engineering
White Hat Penetration Testing
Product Vision
A/B Testing
Building Partnerships


Professional experience for Robert Helbig

  • Current 3 years and 5 months, since Aug 2020


    MuniConS GmbH

    • Solution integration, failure analysis and custom developments for SAP’s Incentive Management Cloud B2B solution • Custom Crystal Report development and monitoring • Production environment monitoring to detect anomalies

  • 4 years, Aug 2016 - Jul 2020



  • 5 years and 5 months, Mar 2011 - Jul 2016

    Manager Integration Engineering SAP & Fujitsu

    NetApp Deutschland GmbH

    • Functional and disciplinary manager for a global remote distributed, diverse engineering team • Gained a high employee retention rate (98%) by frequent 1:1’s, focal reviews, feedback, joint skill, and career development (S.M.A.R.T methodology) • Coached, motivated and mentored team members, ensuring productivity and morale in high-pressure situations. Hosted regular gatherings to foster team building

  • 5 years and 3 months, Dec 2005 - Feb 2011

    Technical Account Manager Fujitsu

    NetApp Deutschland GmbH

    • Partnered with leaders to identify and coordinate the development of 7 new SAP ERP/CRM solutions. • Spearheaded the bilateral continuous product qualification and development. • Intensified the Alliance partnership through bi-weekly visits, Executive Briefing Center (EBC) with C-levels and Quarterly Business Reviews (QBR).

  • 3 years and 5 months, Jul 2002 - Nov 2005

    Field Application Engineer

    Adaptec GmbH

    • Represented the company frequently at trade shows for increased visibility. • Briefed press and built relationships with key members of the media, for favourable PR. • As technical subject matter expert, spoke at conferences.

  • 2 years and 9 months, Oct 1999 - Jun 2002

    Sr. Systems Engineer

    Vixel Corporation

    • Conveyed technical pre-sales including Proof of Concepts (PoC) onsite. • Delivered in-class trainings throughout EMEA for thorough understanding of products. • Created/established/built local technology partnerships to advance product adoption and expanded business reach.

  • 2 years, Oct 1997 - Sep 1999

    Sr. Field Application Engineer

    Mylex Corporation

    • Established 3 lasting OEM relationships and drove design-ins to grow revenue by 300% over 2 years. • Increased product stickiness by propelling API integrations. • Provided low-level trace analysis and debugging.

  • 8 months, Dec 1996 - Jul 1997

    Field Application Engineer


    • Provided pre- and post-sales support for storage solutions.

  • 6 months, Jun 1996 - Nov 1996

    Technical Manager

    1st Data Solution Vertriebs GmbH

    • Built-up production and support for storage products sold to industrial end customers.

  • 8 months, Oct 1995 - May 1996

    Technical Manager

    STS Storage GmbH

    • Conducted onsite storage installations to achieve revenue targets. • Created and maintained supplier relationships. • Built performance optimized storage for non-linear editing (NLE) and creative market.

  • 6 years and 3 months, Jul 1989 - Sep 1995

    Customer Technical Support Engineer

    Seagate Technologies GmbH

    • Ensured highest client satisfaction by swiftly resolving technical support and pre-sales requests from end-customers, resellers, distributors, and OEMs. • Invented and implemented storage tools for performance tuning, resulting in cost savings of 20x over other methods. • Designed, installed, and maintained internal IT and test lab.

Educational background for Robert Helbig

  • 1987 - 1989


    NTA ISNY, (Naturwissenschaftlich Technische Akademie Dr. Grübler GmbH in Isny)


  • German


  • English


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