Salauddin Saiyad

•Conduct regular stock audits and monitor inventory levels to prevent stockouts, maintaining optimal product availability for customers. 09/2025 – Present Berlin, Germany •Coordinate with riders and warehouse staff to streamline workflow,reducing order lead times and improving overall hub performance metrics. •Perform rigorous quality checks on incoming and outgoing goods to ensure compliance with food safety standards and customer expectations.

Respond to inbound calls, emails, chats, and sometimes outbound outreach.Understand and clarify customer needs—probing as needed for full comprehension. Troubleshoot product/service issues, escalate complex cases to mentors or specialist. Track and update cases in CRM or call-logging systems within SF target Stay informed on client products, systems, and processes using internal resources. Escalate issues as required and partner with mentors or higher tier.

Accurately entering and managing large volumes of data, ensuring data integrity and confidentiality.Preparing formatting, and organizing various documents and reports. Assisting in the maintenance of computer systems an providing first- level technical support.