Sandro D'Angiolillo

Basic

Employee, Coordinator, Enterprise core applications support service, Aptar Global IS

Radolfzell, Germany

Skills

Management
Communication
Negotiation
Human resource management
Leadership
Remote Support
Remote Access
Travel
Innovative Solutions
Solution Architecture
challenges
Problem Solving
Content Creation
Information Processing
creative
Structured Analysis
Intuition
Knowledge transfer
versatility
discipline
Action
Agile
Project
Teamwork
proactive
pro-active
Database
Procedures
Analysis
Analytics
Risk management
Management by Objectives
Discussion of objectives
Planning
Strategic planning
Strategy
Stress management
stress resistant
Patient
Collaboration
Reporting
Management Reporting
Warehousing
Data Warehouse
Find
Manufacturing
Microsoft Office
Office Management
IT-Training
Training on the job
Enterprise architecture
Software Architecture
Architecture
Business process management
Process management
Data processing
Business analysis
mobisys
AMS
First Level Support
Second Level Support
Application Maintenance Service
Application Maintenance
IT Application Management
Outsourcing
IT Outsourcing
IT-Outsourcing
outsourced service
SAP Support
SAP-Support
Mobile Computing
Mobile Device Management
SOTI
MobiControl
Business Objects
SAP Business Objects
SPIN
PHP
PhpMyAdmin
PHP programming
CMS
Wordpress
CMS Wordpress
Oracle
Oracle DB
Oracle SQL Developer
SQL Server
Microsoft SQL Server
Teklinx
Label
Printers
Ticketing
SAP PE
SAP WM
SAP MM-WM
sap ewm
Android
Windows XP
Windows 7
Windows Mobile
Windows CE
Windows Media Center
Tablets
Laptops
Computer
Computer Skills
Notebooks and Laptops
Laptop Computer
HTML5
CSS
CSS3
HTML 5
XML
UML
Software Engineering
Budget
Budgeting
Budget Management
Budget Planning
theGuard
ServiceNow
Human Resources
ITSM
ITSM Tools
Train the Trainer
teklynx
MySQL
Market Analysis
Data Analysis
ITIL
ITIL V3 Foundation
ITIL V3

Timeline

Professional experience for Sandro D'Angiolillo

  • Current 5 years and 9 months, since Jan 2016

    Coordinator, Enterprise core applications support service

    Aptar Global IS

    Coordinate the support service for Enterprise Core applications related to incident management, bugfixing, and minor enhancements. Monitor the support given by the vendors and guarantee a high Quality of Service.

  • 3 years and 10 months, Mar 2012 - Dec 2015

    Regional application specialist and Mobisys improvements coordinator

    Aptar Mezzovico S.A.

    IS Site Coordinator. Leader of 2 resources. Teaching of Junior resources. IS Regional Application Specialist. Production and Warehouse Applications Responsible in Mezzovico. Mobisys Test and Improvements Global Coordinator. Business IS Interface. Local DB Administrator. Purchasing IS components. Local Project Management. IS Components Management. Microsoft Office Instructor. Helpdesk

  • 7 months, Aug 2011 - Feb 2012

    Web Application Developer

    Societe Generale Private Banking

    Develop Web Applications in C# and ASP. Database and data administrator (SQL Server). Helpdesk. Project "GESTER"

  • 3 years and 2 months, Jan 2009 - Feb 2012

    Web Application Developer

    Freelance

    Create websites in PHP and MySQL or using CMS (WordPress). Website analysis for improvements. Review websites and applying of renewals

  • 6 months, Apr 2007 - Sep 2007

    Production team leader and operator

    SAM S.A.

    Production Team Leader of 20 people. Production Operator at the assembly machine. Production Tester of finished products. Industrial machine Installation to the customers

  • 1 month, Mar 2007 - Mar 2007

    Production operator

    Chicco d'oro S.A.

    Production Operator and Delivery driver

  • 4 months, Sep 2006 - Dec 2006

    Woodworker

    Dannecker Inc.

    Operator

  • 4 months, Jun 2006 - Sep 2006

    Electronics Technician

    Expert Ray S.A.

    Radio and TV installations and Technician

  • 2 years and 6 months, Jan 2004 - Jun 2006

    Electronic apprentice

    Expert Ray S.A.

    Apprentice

Educational background for Sandro D'Angiolillo

  • 2 years and 5 months, Sep 2009 - Jan 2012

    Information services management

    SSIG - Specialized High School of Information Services

    Financial accounting. Politics and legal. Statistics. Marketing, Human resources and logistics. Management and organization (AGILE). Accounting management. Information Services Basics. Operating Systems. Networking. Programming. Database. Software Engineering. Server administration. Helpdesk

  • 2 years, Sep 2007 - Aug 2009

    Information technology engineer

    SUPSI - Swiss Italian Professional University

    Mathematic. Physic. Information Services Basics. Operating Systems. Database. Software Architectures. Programming. Networking.

  • 2 years and 6 months, Jan 2004 - Jun 2006

    Multimedia electronic diploma

    SPAI - Industrial Craftsmanship School

    Mathematic. Physic. Accounting. Radio and TVs architectures. Electronic laboratory. Technical support processes. Information services basics

  • 1 year and 4 months, Sep 2002 - Dec 2003

    Multimedia electronic diploma

    SAMT - Arts and Crafts School

    Mathematic. Physic. Accounting. Radio and TVs architectures. Electronic laboratory. Technical support processes. Information services basics

Languages

  • English

    Fluent

  • German

    Intermediate

  • Italian

    First language

  • Swiss German

    -

Wants

IT Service Management
Innovative Solutions
Solution Architecture
Solution Design
IT Solutions
Business Solutions
IT Support
Management
Technical support
Customer Support
Innovation
Innovation Management
Project management
First Level Support
Second Level Support
ITIL
IT
AMS management
IT Quality Management

Interests

Soccer
Running
Travel
Friendship
Family
Soccer coach

Group memberships

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