Susanne Alfs

Angestellt, Group IT Director – Strategy, Architecture & Planning, Ardagh Group

Abschluss: MBA, University of Chicago Booth School of Business

London, United Kingdom


Digital transformation
Program Management
IT Governance
Change Management
Business Intelligence
Project management
Stakeholder Management
IT Strategy Development
Corporate Governance
Business Information Technology
Scrum Master
Management Reporting
Organizational Change Management
Business Readiness Management
Executive Coaching
- Planning and implementing large scale Training P


Professional experience for Susanne Alfs

  • Current 1 year and 9 months, since Jul 2021

    Group IT Director – Strategy, Architecture & Planning

    Ardagh Group
  • Current 2 years and 7 months, since Sep 2020


    FMBcapital Holdings (FMBCH) plc

    FMBCH is a Mauritius based holding company which has banking and finance operations in Botswana, Malawi, Mozambique, Zambia and Zimbabwe.

  • 13 years and 3 months, Apr 2008 - Jun 2021



    Making digital transformation a rewarding experience is our passion. Achieving better collaboration between technology and business teams is our unique capability. Projects include: • Utility Metering (2018): Designed the Analytics and Business Intelligence Strategy • Pharmaceuticals (2017): Business Intelligence solution deployed to a global target group of more than 1500 people. • Consumer Goods (2012): Program management for the time-bound post-acquisition integration of a manufacturing company.

  • 12 years and 9 months, Oct 2007 - Jun 2020


    Fraunhofer - Institut für Intelligente Analyse- und Informationssysteme IAIS

    Its expertise in data science, pattern recognition and system modeling and analysis has made the Fraunhofer IAIS one of Europe’s leading applied Big Data research institutions in Europe. Our 200 strong team is capable of combining in-depth industry knowledge with scientific expertise across a full range of technical disciplines, most notably information technology but also mathematics, natural sciences, business management, geo sciences and social sciences.

  • 3 years and 6 months, Jan 2016 - Jun 2019


    Cim Finance Ltd.

    CIM Finance Ltd. provides a range of financial services: consumer finance, credit card, forex, leasing and factoring. Cim Finance Ltd. forms part of Cim Group. Present on the credit market since 1987, Cim Finance has today more than 400 employees and 47 counters spread over Mauritius and Rodrigues.

  • 2006 - 2008

    VP Corporate Strategy

    Lufthansa Systems

    Strategy: Advanced the corporate strategy by shaping concepts for IT platforms in the airline-industry, Implemented processes for strategy development focusing on transforming strategy into action and setting up monitoring systems, M&A: Streamlined the investment portfolio, acquired relevant technologies to supplement the product portfolio, Quality Management: Reporting system and designed the related processes, Harmonized core processes and introduced key performance indicators

  • 2003 - 2006


    GIZ - Deutsche Gesellschaft für Internationale Zusammenarbeit GmbH

    Developed and implemented a well-received IT strategy and IT governance, Introduced an IT balanced scorecard to improve the strategic focus of IT management, Improved economics of the IT Project Portfolio by setting up in-house consulting services for IT demand management and Business Analysis, ICT4D: Co-Led a business initiative for the improvement of living conditions in developing countries by utilizing IT and conducted reviews of IT projects in the Philippines, Vietnam, Uganda and Tanzania

  • 1998 - 2003



    - Program management for MIS implementation - Head of Program Management Office - Lead Strategic Planning Phase Document Management and Knowledge Management - Program Manager Records Management - Manager Functional Architecture Mutual Fund Corporation - Lead of methodology training for all employees of Accenture in Austria, Switzerland and Germany. - Process design roles

  • 1981 - 1997

    Various Roles in Retail Banking


    1994 to 1997: Savings Banks Foundation for International Cooperation, Slovakia/Czech Republic/Romania •Local Representative to Slovakia and the Czech Republic, headed a fact-finding mission to Romania, •Established corporate academies for the local banks, 1993 to 1994: East German Savings Banks Association, Germany 1981 to 1992: Retail Banking roles, Germany

Educational background for Susanne Alfs

  • 1 year and 10 months, Jun 2008 - Mar 2010

    Business Administration

    University of Chicago Booth School of Business

    The University of Chicago has produced ideas and leaders that shape the world of business. Its rigorous, discipline-based approach transforms our students into confident, effective, respected business leaders. The Booth School of Business shares this world-renowned university’s core values.

  • 1 year, Sep 1991 - Aug 1992


    Lehrinstitut für das Kommunale Sparkassen- und Kreditwesen, Bonn

    The German Savings Banks Corporate Academy in Bonn is the training ground for future managers of the group. It celebrated its 85th anniversary in 2013. Beyond management and communication skills, the curriculum covers economics and business administration.


  • German

    First language

  • English


  • Slovak



Board Training
Performance Management
Programm Management
Projekt Management
Interim Management
Business Integration
Transformation Management
Large Scale Change
Performance Support
Balanced Scorecard
Emerging Markets
Post Merger Integration
Change Management
Business Intelligence


Public Speaking

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