Thorsten Hartmann

Global responsibility for process optimization, performance improvement and quality * Driving continuous improvement, customer centricity and quality mindset * Leveraging Lean, Six Sigma and change management methods * Ensuring ISO certification (9001, 14001) using an integrated management system

Global head for process optimization, performance improvement and measurement, driving continuous improvement, implementation of a group-wide management approach and further transformation activities, along 6-Sigma / Lean principles, together with the senior management team

Global Business Process Optimization department responsible for strategy, business development and continuous improvement, working together with the senior management team

Strategy, business development, process optimisation and program management projects for the top management of Deutsche Post DHL

Support newly opened Guangzhou/ China office, drafting international cooperation and production contracts, advising on intellectual property situation and facilitating foreign investor visits

Practice group IT/Intellectual Property, drafting outsourcing contracts and service level agreements, carrying out research on data privacy and copyright law

Financial services and high-tech sectors, presenting and implementing project management methods and planning, designing and implementing a company-wide project management and reporting tool as well as modules for a CRM solution

European, internet and data privacy law