Thorsten Hartmann

Employee, Vice President Continuous Improvement & Quality (Lean, Six Sigma, ISO), DHL Global Forwarding

Bonn, Germany



Professional experience for Thorsten Hartmann

  • Current , since Jan 2017

    Vice President Continuous Improvement & Quality (Lean, Six Sigma, ISO)

    DHL Global Forwarding

    Global responsibility for process optimization, performance improvement and quality * Driving continuous improvement, customer centricity and quality mindset * Leveraging Lean, Six Sigma and change management methods * Ensuring ISO certification (9001, 14001) using an integrated management system

  • 3 years and 8 months, May 2013 - Dec 2016

    Vice President Global Performance Improvement

    DHL Global Forwarding

    Global head for process optimization, performance improvement and measurement, driving continuous improvement, implementation of a group-wide management approach and further transformation activities, along 6-Sigma / Lean principles, together with the senior management team

  • 3 years and 1 month, May 2010 - May 2013

    Team Lead and Senior Project Manager

    Deutsche Post DHL

    Global Business Process Optimization department responsible for strategy, business development and continuous improvement, working together with the senior management team

  • 4 years and 4 months, Jan 2006 - Apr 2010

    Senior Consultant

    DHL Consulting

    Strategy, business development, process optimisation and program management projects for the top management of Deutsche Post DHL

  • 5 months, Feb 2005 - Jun 2005

    Legal trainee ("Rechtsreferendar")

    Rödl & Partner (Guangzhou / China)

    Support newly opened Guangzhou/ China office, drafting international cooperation and production contracts, advising on intellectual property situation and facilitating foreign investor visits

  • 7 months, Sep 2003 - Mar 2004

    Legal trainee ("Rechtsreferendar")

    Shearman & Sterling

    Practice group IT/Intellectual Property, drafting outsourcing contracts and service level agreements, carrying out research on data privacy and copyright law

  • 1 year and 7 months, Jan 2000 - Jul 2001

    Internship and part-time engagement

    Accenture, Andersen Consulting

    Financial services and high-tech sectors, presenting and implementing project management methods and planning, designing and implementing a company-wide project management and reporting tool as well as modules for a CRM solution

Educational background for Thorsten Hartmann

  • 2 years and 2 months, Jul 2003 - Aug 2005

    Legal traineeship

    County Court ("Landgericht") Frankfurt/Main

  • 4 years and 5 months, Oct 1998 - Feb 2003

    Law ("Rechtswissenschaften")

    Johann Wolfgang Goethe University, Frankfurt / Main

    European, internet and data privacy law


  • German

    First language

  • English


  • Spanish




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