Wenke Pfützner
Angestellt, Vice President CSS, Capgemini
Hamburg, Deutschland
Werdegang
Berufserfahrung von Wenke Pfützner
2 Jahre und 3 Monate, Jan. 2019 - März 2021
Vice President Business Area Public
T-Systems International GmbH
- Profit & Loss accountability providing projects and services for external customers from public sector - Accountable for delivery units in Germany, in Spain and Mexico - Transformation and setup of business units - De-escalation of critical customer projects
1 Jahr und 8 Monate, Mai 2017 - Dez. 2018
Vice President Service Delivery Management Germany/Public
T-Systems International GmbH
- Profit & Loss accountability providing projects and services for external customers across various business sectors - Transformation and setup of business units - De-escalation of critical customer projects
1 Jahr und 2 Monate, März 2016 - Apr. 2017
Vice President Executive Program Management B2B Customer Experience
Deutsche Telekom AG Europe
- Profit & Loss accountability for GTS Romania a Telco wholesale provider - Design and implementation of strategies to improve customer experience and digitalization for and in cooperation with 11 European subsidiaries
14 Jahre und 8 Monate, Juli 2001 - Feb. 2016
Head of Service Delivery Management Germany
T-Systems GEI GmbH
- Profit & Loss and prior cost-center accountability - As Project owner and Project Manager: bid and project management, contract negotiations, contract management, de-escalation management - previous roles: Head of Large Scale Program Management, Executive Management Consultant, Team Leader
Implementation of a B2C online platform for an external customer
4 Jahre, Feb. 1996 - Jan. 2000
EDI-Consultant / Project Manager
Sema Group Outsourcing GmbH
- Introduction of electronic data interchange between customers and their partners - Enhancement of customer business - Implementation of a multi-client - SAP interface
4 Jahre und 2 Monate, Dez. 1991 - Jan. 1996
Software Developer
Otto Versand GmbH
- Implementation of a data exchange system between OTTO and his suppliers - Testing of various voice/data networks to identify an appropriate supplier for the company’s integrated European communication
Ausbildung von Wenke Pfützner
Dipl.Ing. Elektrotechnik (FH)
Sprachen
Deutsch
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Englisch
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