Xenia Samul

Angestellt, Operations Manager, Noto Hotel Gridx
Bis 2021, Master of Business Administration, Paris School of Business
Luxembourg, Luxembourg

Fähigkeiten und Kenntnisse

Hospitality Management
Front Office Rezeption
Customer Service
Complaint Management
Englische Sprache
Front Office
Management
Customer Relationship Management
Master of Business Administration
Customer satisfaction
Hospitality
Retail Management

Werdegang

Berufserfahrung von Xenia Samul

  • Current 1 year and 2 months, since Apr 2025

    Operations Manager

    Noto Hotel Gridx

  • 1 year and 3 months, Jan 2024 - Mar 2025

    Customer Service Manager

    MediaMarktSaturn

  • 1 year and 3 months, Oct 2022 - Dec 2023

    Rooms Division Manager

    Schloss Lieser, Autograph Collection

  • 11 months, Nov 2021 - Sep 2022

    Front Office Manager

    Schloss Lieser, Autograph Collection

  • 1 year and 4 months, Jun 2019 - Sep 2020

    Front Office Manager

    Hotel Seehof Davos

  • 1 year and 2 months, Apr 2018 - May 2019

    Assitant Front Office Manager

    Nobu Hotel London Shoreditch

  • 8 months, Sep 2017 - Apr 2018

    Duty Manager

    Nobu Hotel London Shoreditch

  • 8 months, Feb 2017 - Sep 2017

    Night Auditor

    Ritz Hotel London

  • 1 year, Feb 2016 - Jan 2017

    Front Office Management Trainee

    Kempinski Hotel San Lawrenz, Gozo

    Front Office and Concierge duties, personalizing guests stays as well as handling guest complaints and following up on request. Managing the trainings of the new employees.

  • 7 months, Feb 2015 - Aug 2015

    Front Office Trainee

    Hilton Al Hamra Beach & Golf Resort, Ras al Khaimah, the Emirates

    Check-in and check-out procedures, systematic up-selling and upgrading, performing cashier functions and managing reservations. as well as promoting and enrolling guests to Hilton’s loyalty program. Gained some experience in night auditing.

  • 2 years and 7 months, Feb 2011 - Aug 2013

    Personal Assistant to Managing Director

    Bredtmann-Girke GmbH

    Handling phone calls and emails, organizing and scheduling appointments. Translating documents from German to English. Writing offers and acceptances.

Ausbildung von Xenia Samul

  • 1 year and 2 months, Oct 2020 - Nov 2021

    Master of Business Administration

    Paris School of Business

  • 3 years and 7 months, Sep 2013 - Mar 2017

    Hotel, Gastronomie, Tourismus

    NHTV Breda University of Applied Sciences

Sprachen

  • German

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    C1 (Fließend)

  • French

    B1-B2 (Gute Kenntnisse)

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