XING Help Center

Here you’ll find answers to your questions, and information about XING features. You can also contact the XING Support team (available in English and German) if you need any other assistance.

By the way, we've published some help videos that may be of use to you: Go to videos

Moderator duties

Administrators and moderators have a number of rights that allow them to shape and manage their group. These rights should of course be used with care and not abused.

Duties of administrators and moderators:

  • If group join requests are subject to approval, please try and approve or decline requests within a reasonable period of time.
  • Don't conduct any conflicts in public and issue warnings via personal messages. Do however feel free to remind people about the group rules and general netiquette in public.
  • Set a good example and do your best to encourage activity within the group.
  • Remain calm, even in difficult situations. Ask other moderators or the community team if you feel you need some advice before replying.

Group owner duties: If you created a group and would like to leave it, please get in touch with us so we can reassign your status to someone else.

Tip for company groups
Based on experience, administrators for company groups change a lot due to employee fluctuation. The option to appoint and remove moderators is what distinguishes a moderator from an administrator(see "moderator rights").
If you moderate a group for your company, we recommend you appoint some other moderators as administrators. If any of these employees leave the company, you can simply remove their moderator status.
If you don't find the answer to your question here or in the code of conduct, just get in touch with us!