Adrienne Schroeder

- Managed the onboarding and training of three new QA hires - Created internal documentation including training manuals, project status reports, test cases, and process maps - Maintained communications with global dev. team and executive leadership via PM applications and daily Scrum meetings - Monitored team progress via code repository, Kanban board, and status updates - Produced comprehensive status reports to evaluate functionality, track bugs, identify regressions, and provide usability feedback

- Served as point of contact for clients of event photo booth startup - Facilitated project scope definition, coordinated event logistics, and managed post-event deliverables - Oversaw operations of photo booth and social media stations during events hosting up to 600 people - Generated and managed content for social media profiles and company website - Networked with clients and event attendees to generate sales leads and build brand awareness

• Provided efficient and detailed customer service for patrons of a 3,200 seat theater • Ensured the safety of patrons before and during theater productions by verifying tickets and regulating crowd flow • Supported training of new ushers at the beginning of each semester

- Developed social media networking initiative for a nonprofit that provides advocacy and services for people with disabilities - Managed the development of an 80-page grant proposal for $2,000,000 - Developed marketing materials for a fundraising event to host 300 patrons - Conceptualized fundraiser sponsorship levels ranging from $100 to $2,500 - Inspired CEO to create new marketing position to fill absence at end of internship

Service Design & Innovation

Majors: Operations Management, Marketing Specialized in: Communications