Dipl.-Ing. Arnaud Pretre

Manage ticketing process project “Complaints Report”, elaboration of the specification requirements, supervise workshops with the web designers until closure of the project Responsible for establishing an exhaustive test-case library to validate software versions Creation of posters/ brochures/ video tutorials for marketing purposes Provide technical support and service courses on Tesa’s whole range of Product, specialised in the 3D-2D measurement instruments (CMM-Height Gauge)

Maintenance and certification of measurement instruments in the domain of rheology, particle size, as well as chromatography Responsible for the IT environment, order/maintain IT material to sustain the infrastructure Maintenance of the customer & installations database (through Sage ACT!)

Responsible for resolution of client software- and architecture-related issues Lead customized training sessions at corporate HQ or at client’s site in English, French or German, each training session with up to 8 attendees Introduced programming, debugging to customers to familiarize with complex equipment

Responsible for the creation of a universal bank test for different types of batteries by analyzing and consolidating prior test procedures Designed a 2 layer PCB on a Leclanché project with “Altium Designer” tool

Worked for 8 weeks as a trainee at Interoute Communications in London, consolidated and created internal documentation for the different Interoute UK sites

Bachelor thesis on “Study of Tonality”; implemented entirely with Matlab Analog and Digital regulation Image Processing