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Daniel Kubein
Teamleiter BackOffice & stellv. Leiter Controlling im Reisebereich(The company name is only visible to registered members)
- 04103 Leipzig
- Germany
Personal information
- Haves
- Forecasting, Prozessoptimierung, Planung, Steuerung, Floormanagement, Call Center Steuerung, BackOffice Steuerung, BackOffice Management, Ressourcensteuerung, AVAYA, Symposium, Genesys, CCPulse+, TTCall, Siemens, HiPath, ProCenter, RealTime-Management, Transaction Monitoring, Training, Coaching, COPC, (www.copc.us), Quality Management, Personalcontrolling, Personalmanagement, disziplinarische Führung von Mitarbeitern, Leitung von Mitarbeitern, Entwicklung von Mitarbeitern, Call Center Struktur, Leitung, Personalverantwortung, Personaleinsatzplanung, PEP, Aspect, Excel, Access, Personalinformationssysteme, Microsoft zertifizierter Anwender, Excel, Word, PowerPoint, VISIO, Buchführung, Kalkulation, Kostenvoranschläge
- Interests
- Netzwerke, Server, Linux, http://superkubi.homeftp.net, fli4l, eisfair, Webdesign, Webpublishing, Windows, Linux, Macintosh, OS2, PC-Hardware, Software, Adobe Suite, Microsoft Office, Corel Suite, Musik, Multimedia, Audiosoftware, WaveLab, Traktor, Vinyl, Fotografie, Nikon, Spiegelreflex, Reisen hinter den Kulissen
- Groups
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Professional experience
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Oct 2010
- present
(1 year, 5 months)
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(Only visible for registered members)
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Oct 2010
- present
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Apr 2010
- Sep 2010
(6 months)
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Supervisor Financial Services: Controlling, Reporting, Planing
Wirecard Communication Services GmbH, http://www.wirecardbank.de
Industry: Banking
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Apr 2010
- Sep 2010
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Aug 2009
- Jan 2010
(6 months)
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Unister GmbH, http://www.unister-gmbh.de/
Industry: Leisure, Travel & Tourism
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Aug 2009
- Jan 2010
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Nov 2008
- Jul 2009
(9 months)
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Floormanager / Call Center Admin - 1&1 Internet AG
Teleperformance Deutschland, http://www.teleperformance.de/
Industry: Consumer Services
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Nov 2008
- Jul 2009
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Nov 2007
- Nov 2008
(1 year, 1 month)
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Floormanager - Alice (Telekom Italia)
twenty4help Knowledge Service GmbH, http://www.tp-tec.com/
Industry: Consumer Services
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Nov 2007
- Nov 2008
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Mar 2007
- Nov 2007
(9 months)
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2nd-Level Supervisor - Hansenet (Alice)
twenty4help Knowledge Service GmbH, http://www.twenty4help.com
Industry: Consumer Services
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Mar 2007
- Nov 2007
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Mar 2006
- Mar 2007
(1 year, 1 month)
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2nd-Level für Prozessmanagement, -optimierung & Qualität - AOL
twenty4help Knowledge Service GmbH, http://www.twenty4help.com
Industry: Consumer Services
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Mar 2006
- Mar 2007
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Mar 2006
- Jun 2006
(4 months)
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twenty4help Knowledge Service GmbH, http://www.twenty4help.com
Industry: Consumer Services
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Mar 2006
- Jun 2006
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Oct 2005
- Mar 2006
(6 months)
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twenty4help Knowledge Service GmbH, http://www.twenty4help.com
Industry: Consumer Services
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Oct 2005
- Mar 2006
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Oct 2004
- Oct 2005
(1 year, 1 month)
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twenty4help Knowledge Service GmbH, http://www.twenty4help.com
Industry: Consumer Services
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Oct 2004
- Oct 2005
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Aug 2004
- Oct 2004
(3 months)
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Teamleader-Assistent - CompuServe
twenty4help Knowledge Service GmbH, http://www.twenty4help.com
Industry: Consumer Services
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Aug 2004
- Oct 2004
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Oct 2003
- Aug 2004
(11 months)
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twenty4help Knowledge Service GmbH, http://www.twenty4help.com
Industry: Consumer Services
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Oct 2003
- Aug 2004
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Feb 2003
- Oct 2003
(9 months)
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Trainer und Coach - CompuServe
twenty4help Knowledge Service GmbH, http://www.twenty4help.com
Industry: Consumer Services
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Feb 2003
- Oct 2003
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Feb 2002
- Feb 2003
(1 year, 1 month)
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Call Center Agent - CompuServe
twenty4help Knowledge Service GmbH, http://www.twenty4help.com
Industry: Consumer Services
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Feb 2002
- Feb 2003
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May 2001
- Jan 2002
(9 months)
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Budeswehr (Flieger), http://www.bundeswehr.de/
Industry: Aerospace
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May 2001
- Jan 2002
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Oct 2000
- Apr 2001
(7 months)
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Jörg Berger Gerüstbau, http://www.geruestbau-berger.de
Industry: Construction
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Oct 2000
- Apr 2001
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Mar 2000
- Sep 2000
(7 months)
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Kh. Berger Gerüstbau, http://www.geruestbau-berger.de
Industry: Construction
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Mar 2000
- Sep 2000
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Dec 1999
- Feb 2000
(3 months)
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Kh. Berger Gerüstbau, http://www.geruestbau-berger.de
Industry: Construction
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Dec 1999
- Feb 2000
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Jul 1999
- Nov 1999
(5 months)
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R & G Baustoffe Niesky, http://www.rug-baustoffe.de
Industry: Construction
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Jul 1999
- Nov 1999
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- 1996 - Jul 1999
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R & G Baustoffe Niesky, http://www.rug-baustoffe.de
Industry: Construction
- Employment status
- Executive
Educational background
- 1995 - 1996
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technisches Gymnasium Boxberg
Informatik
Informatik und Prozessleitelektronik
- Languages
- German (First language), English (Good knowledge)
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Contacts
Michael Johannes, Bernd Kienle, Leif Offen, Heinz Geißmar(More contacts may only be viewed by registered member)