Marc Prieur

Role: Managing an IT infrastructure • Managing 80 Windows 10 clients , 2 servers Windows 2012 R2. Office 365. • Managing users accounts and application deployments • Supporting & Training users on software and hardware. Main tasks: • Distribution of new Windows desktop Images with IGEL Technology and fine tuning local config. • Changing hosting provider for LAMP servers for InnoPark customers. Technical environments: Windows 10 - 2012 R2, IGEL Technology, AD, Office 365, LAMP.

Technical support on Thomson Reuters products for French speaking areas. Deliver expert technical support to clients whilst enhancing customer satisfaction. Ownership and maintenance of desk procedures, taking opportunity to improve methods of working wherever possible.

Managing infrastructure projects and supporting customers on applications problems. Managing IT migration projects for messaging systems, IP communication systems for the trading floor and IT systems. Supporting users for various financial applications.

Technical support on Thomson Reuters products for German and French Speaking Area

Managing several architecture projects like: Technology roadmap: aligning local IT landscape with Global TR. Windows 7: following the Global W7 project and leading local work groups. iPads: Leading the local iPads projects to follow global Bank security rules. Security: I was also working for the TISO in querying high level accesses to the T24 banking platform.

The ITIL based set-up of the support organization allowed me to move to a new functional area, providing me with an overall view of the Deutsche bank IT landscape. Incident & problem Management: Tracking severity 2 incidents or above – these being incidents that impact the bank's business. Production of documentation to enhance coordination through the banks escalation chain. This coordination allowed me to manage critical situations and ensure the coordination and follow up for a stable IT environment.

Financial applications and implementation management on Windows Server platforms. GAIN middleware tool between SIX Telekurs VDFS information’s and DBtrader to populate Stock exchange information, manage SQL scripts to gather extended information’s about securities. WebMAX SISClear and Euroclear Euclid PC 2nd level support, servers and clients upgrade management. WebMAX allows SIX SIS clients to settle their transactions in securities and securities related products. Euroclear EuclidPC software package fo

LAN/WAN Administration. IT security and firewall responsible. Windows 2000 (client and server), Novell server, NDS and GroupWise responsible. Second level support and take part on duty time. Write policies and procedures for security and user administration. Zenworks administration with policies, application management, remote control, inventory and desktop imaging. Achieved Projects: New Anti virus organization for all systems (clients, servers, mail service). Groupwise successful migration from 5.5

Setting up new Netware5 network, with 5 servers separated by firewalls. Creation and administration of the NDS (e-directory). Migration of 200 back-office users in the new environment. Setting up of the station management with Novell ZenWorks (packaging, remote control, policies, NDPS Printing). Setting up of security rules and follow-up of audit, creations of different roles with limited administration (for: user admin, help desk support and audit). Application management in a firewall protected envir

Successfully migrated of the network from Netware 4 to Windows NT 4. Installation and configuration of NT Servers, customers and applications. Administration of Windows NT / Novell networks. Support user in French and German. Setting up of lease lines, IP routers configuration. Remote distribution, metering and support with Netwizard.