Nicolai Andler

Consultant | Business Analyst | Facilitator | Trainer | Coach | Lecturer | Published Author

Educational background

Work/consulting experience

http://www.consulting-handbook.com

Selected Accomplishments:

• Redesigned and re-engineered a key process for a major insurance company during his first engagement in South Africa. He also implemented the restructured headquarter administration processes with team responsibilities.

• Redesigned and re-engineered 13 divisions of the finance department of a non-profit organisation in the public education sector (budget R600m) with team responsibilities.

• Supply Chain improvements. Analysis and Design of a SAP enabled purchasing and invoicing process, backed by a business case with projected benefits of @ 0.06 mio (MM and FM module). Preparation and facilitation of a Purchasing Strategy Workshop for a major Oil company in South Africa (Spend analysis, Supply Base Segmentation & development of Segment Strategy).

• Supply Chain improvements. Analysis, Development and implementation of a Demand Management Strategy (Sales & Ops plan, MPS/MRP processes, forecasting and equipment utilisation improvements) with team responsibilities as part of a Supply Chain piece for a major paint company. Projected benefits of € 0.1-0.2 mio.

• Development of a Product Strategy (Analysis and Design for development of Cost Model and Profit Analysis, Pricing Strategy (1200 SKUs), Product Positioning) and Channel Strategy (redesign Customer and Market Segmentation, Channels to Market) with team responsibilities for a major paint company. Projected benefits of € 0.6-0.9 mio.

• Business Architecture. Scoping exercise of an e-Communication project across all product divisions of a leading retail bank in South Africa. This involved analysis of communication and financial transaction channels and development of business architecture for “e” enabled communications.

• Business and System Analysis. Conducted requirements analysis for a campaign management project (CRM program of work) in leading retail bank in South Africa. This included process, technology and context model analysis as well as developing a future campaign process in conjunction with internal communication procedures.

• Business and System Analysis. Lead Analyst for the definition of a customer advice and statement initiative including the development of business systems requirements and business process design. Alignment to a CRM program of work.

• Business and System Analysis. Engagement Management for a detailed systems analysis and systems requirements specification initiative of a retail bank’s authentication system that manages customer access to virtual channels. (CRM program of work).

• Development of Program Management. Engagement Manager for an analysis initiative as well as the development of a ‘program of work’ structure for Customs South Africa (Revenue € 2,4 bn).

• Organisational Structure. Analysis and Design of a new organisational structure for the future Large Business Office Tax Assessment Centre of the South African Revenue Services. (Revenue € 8 bn).

• Customer Segmentation. Development of a Taxpayer segmentation structure for the future Large Business Office Tax Assessment Centre of the South African Revenue Services. (Revenue R 24 bn).

• Business and System Analysis. Senior Lead Analyst for a detailed analysis of business processes and systems and the feasibility study to integrate Customs with the future Large Business Office Tax Assessment Centre of the South African Revenue Services.

• Business Architecture. Engagement Manager for the scoping exercise of the Business Architecture project that investigated all current and relevant future Customs systems for a complete renewal of Customs South Africa.

• Design, development and implementation of an ‘internal consultancy’ for the European IT and services department of an international multilevel marketing company (top 3 worldwide). This included organisational design, roles and responsibilities definitions, SLA definitions, design and analysis of internal surveys, as well as the development of a new program approach for projects and adjustment to the SDLC project management and system development methodology. Furthermore project steering tools and a scorecard were developed and implemented for all five IT and services departments

• Business architecture and business analysis for the development of a communication strategy and the redesign and development of procedures, policies, roles and processes for a communication function for an international multilevel marketing company (top 3 worldwide).

• Training project to skill and coach IT business analysis and IT project managers of an international multilevel marketing company in the areas of ‘system development’, ‘business and systems analysis’ and ‘process design’.

• Feasibility study about the feasibility of using recycled PET material from overseas in the local production for a South African nylon and polyester manufacturer (top 2 in South Africa).

• Business analysis for the migration from a mainframe system to a leading retirement fund administration platform (compass) for a leading Employee Benefits company in South Africa. The focus was on business analysis, business requirements specification, UAT and operational support for the front-end application that would interface to approx. 5000 external client and provide monthly data interchange.

• Involvement in the design and implementation stages of a large scale transformation project for a leading South African financial services company and its IT division. The responsibilities included the organisational design of the IT development area (600 employees) and the preparation for the implementation of the new organisational structure, roles, responsibilities, job descriptions, recruitment and selection criteria, performance measures, key process and accountabilities as well as a business case and implementation plan for a reduced dependency on external contractors.

• Interim-Management role for a SME training company (coach training and personal development) – roles were Operational Management, HR, IT, MD. The focus shifted later on design, development and implementation of operational procedures, systems and structures in order to improve efficiency and effectiveness of the operational business.

• Business analysis and system design of a back-office database application system - to manage the selection of applicants and the administration process for students that receive a bursary - Bursary management/funding company - NGO division of a leading South Afican asset management company.

• Development of the Business case and business model and project scoping for a web development project for a leading media media company in South Africa.
  

• Business analysis, functional specification (incl. wireframe, navigational design) and part system design for the web development (brochure ware and transactional website) of a leading major media company and publication company in South Africa

• Business analysis, functional specification (incl. wireframe, navigational design) and part system design for the web development of a "business portal" of a leading media and publication company in South Africa.

• Functional specification and part navigational design (web development) for a digital assets management application for a leading marketing agency in South Africa.

• Business analysis and requirements specification for a front-end web application for a leading financial data aggregator and service provider in South Africa. It included the definition of the information architecture and business functionalities for the management and display of financial data for the future delivery platform.

• Training design and training delivery in problem solving, business analysis and consulting skills for a top 10 international management consultancy for their new hires and consultants.

• Audit and As-Is analysis of the data and content landscape as well as current functionalities of a leading financial data service provider in South Africa.

• Implementation of a product definition and customer segmentation development process for a major financial data aggregator in South Africa. It included customer segmentation, customer needs analysis, definition of value proposition, service offering and the resulting conceptual enterprise architecture components.

• Business case development and business analysis/ functional specification in the FMCG industry in South Africa for a hand held mobility solution.

• Currently working on a Product and customer strategy - design and development of a customer-orientated segmentation and service offering and product portfolio and the conceptual enterprise architecture components for a medium sized health care company in Germany.
  

• Currently working on a pricing strategy and profitability analysis for service offerings in the health care industry in Germany.