Udo Flachs Nóbrega

Knowledge Flow Strategie Beratung und Projektumsetzung: Wissenskultur, Kollaboration, Führung 2.0, Agile Teams, Mitarbeiterfähigkeiten, automatisierte Wissensnetze, Communities, Partizipation, schlanke Wissens IT Unterstützung. Von der Strategiedefinition bis zur operativen Umsetzung

Design and implement AtoS knowledge flow strategy for a global team, Global Solutions & Transformation

Refine and adopt the old Siemens IT Solutions & Services processes and process managment activities on a global level to the new Atos "Way of Working"

(Global Solution Design Authority Dept.), responsible for the process improvement projects which enhance the proposal design for global outsourcing deals. Involvement in development of the department strategy, as is process analysis, process portfolio analysis and definition of the new process goals, development of new global target process and review trough the senior management and the responsible country manager, project leadership, process management maturity assessment, definition of new process KPI..

Global Knowledge Manager, definition of knowledge management strategy and active realization of a global knowledge management network for more than 700 international IT professionals in 34 countries. Implementation for headquarter and country departments, in collaboration with partner departments. Analyzing way of working, definition of new methodology, derivate new process, define requirements and it demands, define business case for process operationalization & collaboration platform based on SharePoint.

Senior Solution Designer or global IT outsourcing projects project lead (IT design, calculations, proposals, contracts)

Knowledge manager for hundred German solution designers. Community Manager of “Global Solution Design Community”, definition of knowledge management strategy and migration plan, project lead migration of knowledge base from LiveLink to SharePoint. Collaboration, Wikis, After Action Reviews and other non technical knowledge management methods.

Solution Designer for service desk and managed server services in global IT outsourcing projects (IT design, calculations, proposals, contracts)

Knowledge Manager for 100 German Solution Designer. Responsible leading of the international Global Solution Design Community.

Application Manager in SAP R/3 Service Desk German and international. SAP R/3 Service Desk Sales Support.

Knowledge Management concept deployment, implementation and lead of the international Community Help Desk with 140 Member out of 14 countries, Knowledge Management Implementation in the SAP Service Desk

Degree Knowledge Management Implementation in SAP R/3 Help Desk

Knowledge management analysis and SAP R/3 support

Developping a German intranet for SAP R/3 Consultants on ASP basis with first collaboration approach

Organistaionsorientierte WI