Jérôme Gerbaud

On a mission to innovate online interactions. Leveraging universal co-browsing, I am helping my customers to instantly add collaborative capabilities - like video chat or screen sharing, to their own existing platforms (Website, web app, CRM, Contact Center Platform...) without the need to write a single line of code. It allows our clients to connect with their customers as if they were sitting in the same room, side by side. They love us: AXA, Generali, Ikea, SuitSupply, ACHMEA, Empire Life, Vitality…

The Trusted Leader in Tax Technology Excellence. Tax is a complex and time-consuming challenge for companies around the world. Constantly changing regulatory requirements and greater scrutiny from audit committees are all putting more pressure on the corporate tax function than ever before. Combining advanced technology, sophisticated software, and experienced tax experts, we help our customers unlock productivity gains, limit risk, and make tax a strategic contributor to business success.

Focusing on different Software Solutions (CRM, Complaint Management, ERP, E-Commerce) mainly for DACH, UK and France.

Responsible for selling the entire IBM portfolio of products and services to a set of customers. Leveraging company resources to effectively close sales opportunities. Ongoing training to maintain knowledge of IBM products and solutions as well as competitors’ ones.

In addition to the previous role, assisting the manager in his tasks. Reporting to the senior management. Conducting weekly account reviews with each seller and holding weekly team meetings. Reviewing individual development and required skills level of the team members assuring their continuous skill growth through ongoing training.

Planned strategic relationship with customers and built up effective and productive business relationship with key decision makers. Planned and conducted negotiations with customers to drive lasting agreements and commitments and ensured a high level of customer satisfaction is maintained. Managed a pipeline of opportunities through web, telephone and face to face interactions with the customer set.

Performed a market study in Germany. Set and developed the company. Advised customers by taking out or terminating loans or derivatives. Organised and performed workshops around our SaaS solutions with clients and potential customers. Solved problems and helped to improve company’s services. Cross-selling and up-selling to existing customers. Finance Active, Leader in Financial Risk Management Services & Technology Solutions.

Measured funds performance and risks. Reported to the funds managers.