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• Raffael A. Grassi

Personal information

• Wants

  IT Service Provider Network, BPO service providers that deliver end-to-end IT services based on innovation and cost consciousness. The IT market is expensive, inefficient and mostly not customer oriented as a result of inexisting processes and poor infrastructure management. As a supporting activity of many companies, IT is able to provide added value for market advantages or the contrary... Swiss and foreign people to join discussion about structural transformation of our country (Switzerland). Scalable and customer oriented business models

• Haves

  Informatics Strategy, Process Development & Management, Infrastructure Management, ITIL/ITSM Service Management. Cost consciousness balanced against usefulness. Activity based costing. Motivation of IT staff - the main asset to run IT services. New IT business models. Holistic thinking around infrastructure lifecycle mgmt. A new way of political and economic thinking.

• Interests

  Sports, Politics, Music, Innovation, Economics, Science Fiction, Foreign cultures, HC Ambri-Piotta, EHC Basel Sharks, Nashville Predators

• Organizations

  Red Rocks Rothenfluh, O€CO: KMU-Netzwerk für eine zukunftsgerichtete Umwelt-, Energie- und Wirtschaftspolitik, greenings.ch

• Groups

  

• Employment status

  Employee

Educational background

• Languages

  German, English, French, Italian