Ayush Gogia

Angestellt, IT Consultant, Deloitte Consulting USI

Berlin, Deutschland

Über mich

Experienced IT Support Specialist with over 2 years of comprehensive experience in managing teams and delivering exceptional customer service and overall 4 years of experience across industries. Proven track record of providing personalized support across multiple channels and driving continuous improvement initiatives. Skilled in identifying and addressing customer issues, advocating for the Voice of the Customer, and collaborating cross-functionally to optimize the overall Customer Experience.

Fähigkeiten und Kenntnisse

Project Management
Consulting
Communication skills
Team work
MS Office
kiwiplan
ERP
Stakeholder Management
ITIL Service Manager
Customer Success
IT Support
IT-Service-Management
IT-Consulting
Technology
IT Project Management
Account Management
SQL
Information technology
Customer care
Microsoft Excel
IT Infrastructure Library
Customer orientation
Training
Stakeholder-Management
Reporting
SAP Sales and Distribution (SAP SD)
SAP SD
Customer service
SAP
HTML
Jira
Active Directory
Windows
Management
German as a foreign language
German
SAP S/4HANA
Computer Science
Agile Development
Business Processes
Application
Cloud Computing
Certification

Werdegang

Berufserfahrung von Ayush Gogia

  • Bis heute 1 Jahr und 10 Monate, seit Aug. 2022

    IT Consultant

    Deloitte Consulting USI

  • 2 Jahre und 2 Monate, Apr. 2019 - Mai 2021

    Fellow

    Teach For India

  • 8 Monate, Juni 2018 - Jan. 2019

    Relationship Manager

    Piramal Capital and Housing Finance

Ausbildung von Ayush Gogia

  • 1 Jahr und 1 Monat, Juni 2021 - Juni 2022

    Post Graduate Program in Management

    Great Lakes Institute of Management

  • 3 Jahre und 1 Monat, Mai 2015 - Mai 2018

    Bachelors in Business Administration

    Guru Gobind Singh Indraprastha University

Sprachen

  • Englisch

    Fließend

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