Olaf Brecheisen

Berufserfahrung von Olaf Brecheisen

• Bis heute 3 Jahre und 8 Monate, seit Nov. 2020

  Deputy General Manager

  Ocean Network Express

  Responsible for following activities for Europe & Africa as RHQ - Europe – London Managing Offshore Processes Service delivery BPO Centers as per agreed SLA. Developing Offshore Processes and Concepts. Performing feasibility studies on Offshore Deliverable s. Improving BPO productivity, by process re-engineering incl. identifying RPA solutions Responsible for following activities Globally as GHQ – Singapore. Managing BPO Providers Globally Offshore BCP Member of global COE for Process Management

• 2 Jahre und 7 Monate, Apr. 2018 - Okt. 2020

  Manager Offshore Management

  Ocean Network Express

  Responsible for Offshore Process Management for Europe and Africa Responsible for the service delivery BPO Centers as per agreed SLA. Developing Offshore Processes and Concepts. Performing feasibility studies on Offshore Deliverable s. Working with partners to improve BPO productivity, by process re-engineering including identifying RPA solutions , support.

• 5 Jahre und 2 Monate, Feb. 2013 - März 2018

  General Manager - Business Process Management / Global Offshoring-Outsourcing

  NYK Group Europe

  Responsible for designing Onshore and offshore processes. Transit of processes to Offshore Parties internal and external (outsourcing). Responsible for the service delivery of Offshore partners Performing service reviews on a regular basis. Leading joint task forces & developing Business Contingency Strategies for On- & Offshore. Developing strong relation & strategic partnerships with Offshore partners. Lead consultant for Outsourcing and Offshoring within the Company.

• 10 Jahre und 5 Monate, Apr. 1997 - Aug. 2007

  Manager Process and Quality

  NYK Line Europe

  2005 and part of 2004 Being Located in New Jersey / USA member of NYK Global Training Team and North Europe Project Representative Located London-UK with substantial working/traveling expriences in the USA/Saudi Arabia/South America/Eastern Europe/Japan/Middle East/Central and South Europ

• 1 Jahr und 10 Monate, Juni 1995 - März 1997

  PA to MD and Management Group

  NYK Line Deutschland GmbH

  Responsible for various Re-Engineering Projects. Hamburg - Germany Assisting the MD by coordinating as Manager the X- Functional Activities with the Senior Management Group/Board. Responsible for the Implmentation of a new Account Payable / Cost Accrual Process and System Accting as an Inter

• 1 Jahr und 2 Monate, Apr. 1994 - Mai 1995

  Manager Customer Service Import

  NYK Line Deutschland GMBH

  Responsible Manager - For Customer Service Import Delivery Department for Germany. Including Customer Calls and Maintaining Contacts to VIP Import Clients

• 11 Jahre und 2 Monate, Feb. 1983 - März 1994

  Various Positions

  Van Ommeren Deutschland Gmbh

  Various Positions in various Departments within the