AHMED HASSAN

• Welcoming guests and checking their details against their bookings. • Allocating guests their rooms and providing keys. • Answering phones from prospective customers and guests, taking messages and delivering them. • Completing administrative tasks such as filing and photocopying. • Responding to requests for help and information. • Preparing room bills and ensuring prompt payments. • Checking guests out, taking payments and returning deposits.

• Liaise with travel partners, including airlines and hotels, to manage bookings and schedules. •source products and destinations to meet consumer demands for bespoke travel and sustainabletourism. • sell travel products and tour packages. •motivate the sales team to hit and exceed their targets and ensure company profitability. • meet regularly with team leaders to give them sales figures and plan how they approach theirwork.

•Recruiting the company recruitment by Screening CVS, filtering candidates and making interviews. •Take live interviews in India – Nepal - Bangladesh – Philippines – Indonesia - Sri Lanka – Egypt to fullfill our company requirements. •Handling with HR Manager and Operation Manager the requirements need depending to new branches opining. • Ensure new employee data accuracy such as (bank account number- medical insurance - Social insurance- employee fund deductions) • Collect the overtime sheet from the depa.

• Welcoming guests and checking their details against their bookings. • Allocating guests their rooms and providing keys. • Answering phones from prospective customers and guests, taking messages and delivering them. • Completing administrative tasks such as filing and photocopying. • Responding to requests for help and information. • Providing concierge services, such as booking theatre tickets. arranging travel and providing information about local amenities and attractions.

HR Assistant • Support all internal and external HR-related inquiries or requests. • Maintain digital and electronic records of employees. • Assist with the recruitment process by identifying candidates, performing reference checks, and issuing employment contracts. • Oversee the completion of compensation and benefit documentation. • Assist with performance management procedures. • Schedule meetings, interviews, HR events and maintain agendas. • Coordinate training sessions and seminars.

• Handling all incoming customer queries and questions. • Providing the appropriate service and information or referring clients to another department. • Referring problematic issues that they cannot solve to management. • Resolving customer complaints and issuing refunds as needed. • Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information. • Providing quotations and checking product availability. • Handling payment transactions.

• Maintain business inventory such as checking supplies, equipment, and maintenance repairs. • Schedule appointments between doctors and patients. • Liaise between medical departments with discretion and professionalism • Adhere to policy and procedures during all activates. • Assist with admissions/treatment as per agreed protocols.