Abel Salazar

Angestellt, Team Lead, Ubisoft Blue Byte GmbH

Abschluss: Master of Business Administration, St. Edward's University (Texas)

Dortmund, Deutschland

Fähigkeiten und Kenntnisse

IT-Management
IT System Analyse
IT-Service Desk
Projektmanagement
IT Teamleiter
Salesforce
Desk.com
Zendesk
SLA Management
Tableau Software
Performance Reporting
Business Process Management
Microsoft Active Directory
Microsoft Excel
Altiris Deployment Solution
Remote Support
Data Analytics
Box Administrator
Google Suite Administrator
Website
VMware
JAMF Pro Administrator
Confluence
SmartSheets

Werdegang

Berufserfahrung von Abel Salazar

  • Bis heute 4 Jahre und 3 Monate, seit März 2020

    Team Lead

    Ubisoft Blue Byte GmbH
  • Bis heute 7 Jahre und 5 Monate, seit 2017

    Web Developer / Content Manager

    Kozmetsky Center of Excellence

    Contracted to build the primary website for the Kozmetsky Center in accordance to their specifications and requirements. Management of all website content and media either on the site or backed up to an external cloud storage solution. As the webmaster, I am responsible for making all updates, changes, additions, and edits to the website.

  • Bis heute 11 Jahre und 5 Monate, seit 2013

    IT Supervisor / Team Lead

    St. Edward's University - Office of Information Technology

    I am the technical lead and supervisor for the IT Service Center responsible for supporting over 5000 users; Provide oversight for the incident management system; Responsible for auditing knowledge base articles; Install custom ERP management software requiring configuration of Oracle database; Use Tableau for advanced reporting; Consult with customers regarding software implementations and translate for their understanding; Act as a Google Gsuite, JAMF Pro, and Okta identity management administrator.

  • 2007 - 2013

    IT Analyst

    St. Edward's University - Office of Instructional Technology

    Responsible for the daily operations in the support and implementation of IT Services, Software, and Hardware.

Ausbildung von Abel Salazar

  • 2 Jahre und 5 Monate, Sep. 2010 - Jan. 2013

    Betriebswirtschaftslehre (MBA)

    St. Edward's University (Texas)

    mit Management Information Systems (MIS) Schwerpunkt.

  • 3 Jahre und 8 Monate, Jan. 2003 - Aug. 2006

    Computer Information Systems; BWL Zweitfach

    St. Edward's University (Texas)

    Information Technology Major with a Business Minor specialization.

Sprachen

  • Englisch

    Muttersprache

  • Spanisch

    Muttersprache

  • Deutsch

    Gut

Interessen

Travel
Hiking
World economy
Global Politics
Robotics and Automation
Video / Computer Gaming Hardware
Classic Cinema
Independent Films
Science fiction
Stock-exchange trading
Fußball
Snowboarding
Pétanque
New Technologies

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