Ahmed Iyaaz

Berufserfahrung von Ahmed Iyaaz

• Bis heute 2 Jahre und 7 Monate, seit Nov. 2021

  Reservations Agent

  St. Regis

• 6 Monate, Feb. 2021 - Juli 2021

  Guest Relation Officer

  Seaside Hotels

• 1 Jahr und 6 Monate, Okt. 2018 - März 2020

  Reservation Agent

  Outrigger konotta Maldives

  Entering & obtaining bookings, driving business. Maintaining a profound relationship with partners, preparing daily sales report, answering calls/emails, attending briefings, arranging and handling transfers, providing information to clients, attending to client’s specific needs, invoicing. Strong knowledge on the villas, rates, layout, & physical attributes, configurations, unique selling points and amenities. Develop and maintain a high level of communication with all the major sources of business.

• 9 Monate, Feb. 2018 - Okt. 2018

  Front Office Shift Leader

  ROBINSON CLUB Maldives

  Duties of Front Desk Agent. Control of the room rates with various contracts. Creating financial statements for the tour operator of European and of Asian Market. Cash Management & bookkeeping. Checking & correcting the booking of the day. Ensuring the smooth daily routine at the reception. Maintaining contact with the guest/responding the guest needs/complaint handling/advice and selling club offers. Assuming a true sense of Hospitality & being actively involved in creating the Special Robinson Atmosphere

• 8 Monate, Juli 2017 - Feb. 2018

  Front Desk Agent

  ROBINSON CLUB Maldives

  Front desk operations, Handling Arrival & departures. Creating Arrival maps, Informations, Vouchers for Arrival guests. Welcoming and giving farewell. Check-in/Check-out of guests in accordance with legal provisions of the country. Clear coordination & communication of the guest’s arrival & departures with other departments. Introducing to hotel accordingly as meal plan. Front desk other duties requested by Front Office Manager.

• 4 Monate, Feb. 2017 - Mai 2017

  Telephone Operator

  LUX* South Ari Atoll Resort & Villas

  Responsibility for Morning and Evening shift as Telephone Operator. Updating the Excel Sheet of All Incoming External & Internal calls. Informing the respected departments of guests requests and complains, Wake up calls. Updating Guest Registration cards and Passport details in Opera PMS. Other Front Office Duties asked by Front Office Manager. Assisting Front Desk for Checking and Check out when it is busy. Handling Admin works inside office.

• 1 Jahr und 4 Monate, Okt. 2014 - Jan. 2016

  Flight Attendant

  Maldivian - The National Airline of Maldives

  Duties and responsibilities of a cabin crew / flight attendant.