Ahmed Ramadan

System Development Live Cycle including marketing, international recruitment processes and the financial procedures on the system. Moreover, I have participated in building and designing new systems for my current company. From gather the requirements from the users, documentation, discussion with the developers, follow the implementation with BI Reports and test them. Furthermore.

Working closely with colleagues, developers, testers and a variety of end users to ensure technical compatibility and user satisfaction. Drawing up, supervising and documenting testing schedule for complete system. Analyze test results and write detailed test reports that accurately describe the project status. Identify modifications needed in existing applications to meet changing user requirements. Gather customer’s information and determine the issue by evaluating and analyzing the symptoms.

Supporting the rollout of new applications. Can fix all finger print problems and making reports from the software of it. Huge knowledge of DVR and CCTV of the company like Playback and connect it with the internet so the owner will be able to see each part of the company from his home or from his cell phone. Rapidly establishing a good working relationship with customers and software developers.

Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet. Research required information using available resources. Follow standard processes and procedures. Analysis of call logs in order to discover any underlying issues or trends.