Alexander A Lawal

• Managing Operations effectively at the state/province/zonal level Knowledge and skill enhancement of the sales personnel so that they are more competent to meet the defined business metric. • Timely sign off of the training calendar. • Constantly getting In-depth understanding of the training requirements of the sales staff so as to modify the content accordingly. •

• Develop yearly marketing plan based on consumer Insight and new /existing Product line-up. • Conduct product presentation to Partners and dealers on new product and services at partner organizations in the West African Region. • Conduct Product and Sales Skills Training for New employees in the organization, Sales persons and Managers at Partner organizations in Nigeria and 6 African subsidiaries which includes Ghana, Senegal, Cameroun, Cote D’ Ivoire, De Republic of Congo & Angola. •

• Manages a team of 40 merchandisers and the Distributors Sales Team to Increase the total business earnings by converting leads received from predecessor into viable wins. • Heading the company’s marketing strategy team, creating dynamic methodology of making sales and opening new business and business opportunity. • Train the Floor Sales Men and Merchandisers on daily basis on Products to improve Brand Loyalty. • Soft skill training to Merchandisers, Sales Managers and Promoters.

• Primary interface between the company, the team and subscribers, providing resolution within worldwide service level standards. • Receive Distributors Credit and Cash Orders for stock through authorized media based on availability of stock to meet orders. • Delivers internal presentation and Communicates daily stock level to procurement team so as to avoid stock-out. • Inform Distributors of order details and advise distributors to make payments through the appropriate medium. •

• Acted as Supervisor, Service Centre, monitored adherence to schedule of the team, ensuring that the team deals with customer queries in a professional timely manner, follows up on feedbacks and escalates pending customer queries to the higher levels for resolution. • Reports to Service Centre Manger, liaises with the Customer Consultant in the replenishments of POS materials. • Ensures that there is constant stock availability in the Inventory/Warehouse. Build and maintain relationships with customer

• Educating clients about maintenance of ISP’s. • Teaching English language and Commerce. • Impacting of cognitive and affective knowledge, preparation of work notes from the school’s Syllabus. • Assist in the daily inspection of the students, organization of interschool debates/Quiz competitions. • Impacting discipline and good moral standards to the students

• Managed over 118 retail outlets in Lagos, one of the most difficult terrains in Nigeria’s retail outlets and have changed and enhanced the way retailers do business in Nigeria. • Managing various functions across board, constantly implementing training programs for new sales staff, distributors and retailers on new products, warranty and business thus ensuring that subordinates have information needed to function effectively in delivering operational excellence. •