Andreas Hoelzer

Berufserfahrung von Andreas Hoelzer

• Bis heute 8 Jahre und 3 Monate, seit März 2016

  SAP Program Manager

  Various

• Bis heute 8 Jahre und 4 Monate, seit Feb. 2016

  SAP Program / Digital Enterprise Practice Director

  R3D

  Leading the implementation and delivery of a portfolio of SAP projects for multiple global clients. Contributing significantly to total project and program management, including executive-level presentations, full project P&L responsibility, and management of a global, cross-functional team delivering projects on-time and on-budget.

• 5 Jahre und 8 Monate, Juli 2010 - Feb. 2016

  Senior SAP Project Manager

  R3D

  Leading the implementation and delivery of a portfolio of SAP projects for a global automotive equipment supplier. Contributing significantly to total project and program management, including executive-level presentations, full project P&L responsibility, and management of a global, cross-functional team of approximately 30 people delivering projects on-time and on-budget.

• 2 Jahre und 1 Monat, Juli 2008 - Juli 2010

  SAP Program Manager / Practice Lead

  T-Systems North America

  Led the delivery of multiple SAP projects, as well as the development of proposals in support of T-Systems bids and providing subject matter expertise on proposals relating to AMS or SAP projects. Achievements include winning an SAP implementation project at a major global parts supplier. Managed project for the Upgrade (from 4.6C to ECC 6.0/SCM 5.0) of the SAP system for the Americas region of the Spare Parts division of a global automotive manufacturer.

• 3 Jahre, Juli 2005 - Juni 2008

  SAP Manager - SAP Delivery Services

  T-Systems North America

  · Managing department of 35 people to provide service delivery of all SAP support services, as well as leadership of process improvements within the overall support organization. · Led project for the SAP implementation at the Mexico subsidiary of a global automotive manufacturer, and then managed the AMS team for the Americas region in support of this automotive manufacturer’s Spare Parts organization while leading the gradual transition of the workload to the Mexico SAP competency center.

• 1 Jahr und 7 Monate, Dez. 2003 - Juni 2005

  Senior Project Manager

  gedas USA

  Leadership of external business technical support as well as process improvements within the application and SAP support teams. Achievements include development of OSBU Sales Offerings, including coordination with other OSBU Americas units, leadership in ITIL process implementation, and successful execution of Brazil migration project. · Conducted training sessions for support staff and client IT executives on ITIL (IT Service Management best practices).

• 3 Jahre und 6 Monate, Juni 2000 - Nov. 2003

  Project Delivery Manager

  gedas USA

  Managed group of up to 21 people to provide systems support for Volkswagen of America’s Service & Parts Department. · Attained highest levels of customer satisfaction by successfully leading efforts to stabilize production systems and improve productivity of support personnel. · Led the evaluation and implementation of productivity-enhancing tools which were critical to the stabilization and support of VWoA’s legacy systems.

• 3 Jahre und 6 Monate, Juni 2000 - Nov. 2003

  Project Delivery Manager

  gedas USA

  Managed group of up to 21 people to provide systems support for Volkswagen of America’s Service & Parts Department. · Attained highest levels of customer satisfaction by successfully leading efforts to stabilize production systems and improve productivity of support personnel. · Led the evaluation and implementation of productivity-enhancing tools which were critical to the stabilization and support of VWoA’s legacy systems.

• 2 Jahre und 9 Monate, Nov. 1997 - Juli 2000

  Team Leader

  Federal-Mogul Powertrain

  · Gathered requirements on conversion of existing Interchange system to new Oracle format supported by FM’s Product Application Management system (PAM). · Designed and managed development of NRT system to replicate part information between an SAP system, FM’s DB2 part master, and the PAM part master. · Utilized ETI*Extract in UNIX environment to transform data from existing DB2 structure to new Oracle structure for PAM system.

• 2 Jahre und 1 Monat, Nov. 1995 - Nov. 1997

  Senior Systems Analyst

  Federal-Mogul Powertrain

  · Implemented new Workflow procedures for Product Data Management System. · Converted FM Part Interchange system to new DB2 structure from its previous IMS format. · Modified/maintained existing laptop communication system to deal with new DB2 Interchange system. · Misc maintenance modifications to new Product Data Management system.

• 3 Jahre und 1 Monat, Nov. 1992 - Nov. 1995

  Programmer Analyst

  FCA Fiat Chrysler Automobiles

  · Converted existing Chrysler vehicle Sales Code Database from IMS to DB2. · Created audit procedures to ensure the data integrity of the new DB2 Vehicle Sales Code Database. · Converted various systems from reading IMS Dealer Db to New DB2 Comprehensive Dealer Db. · Expanded existing Chrysler DiamondStar Parts Sales system to include Freightliner Part sales. · Modified vehicle inquiry system to handle new classification for Chrysler import vehicles.

• 3 Jahre und 4 Monate, Aug. 1991 - Nov. 1994

  System Engineer

  EDS Canada

  · Project Leader for Creation and Implementation of system to handle GM's SmartCare Protection Plan. · Project Leader for the Creation and Implementation of claims payment system for GM Dealers. · Project Leader for Modifications to the General Motors' Protection Plan (GMPP) system for the 1994 GMPP and MRP (Mechanical Repair Plan) sales offerings. · Modified existing GMPP system to allow sales of GMPP on used vehicles.