Andreas Stefanou

• Staying up-to-date with regards to the developments in the mobile technology industry. • Research on new developments regarding mobile technology. • Provide accurate and up-to-date news articles and editorials.

• Planning online advertising campaigns (Google AdWords & Facebook). • Maintaining, editing and performing on-page SEO for corporate websites through competitive research, platform determination and benchmarking. • Digital marketing campaign, project and event planning. • Continuously improve by capturing and analyzing visitor analytics, insights and best practices, and then acting on the information. • Assisting the communications manager in planning the Group’s marketing and communication strategy.

• Maintaining, editing and performing on-page SEO for corporate websites through competitive research, platform determination, benchmarking, messaging and audience identification. • Planning, executing social advertising campaigns. • Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification. • Generate, edit, publish and share daily content.

• Dealing with customer service issues such as queries and complaints. • Processing client orders. • Monitoring and improvement of the response rate to the customer satisfaction survey (Implemented new system and achieved increase by a factor of three). • Performing various administration duties.

Strategic Corporate Communication, Public Relations & Crisis Management Capstone Project on "Samsung Mobile Social Media Crisis Management"