Andrés Esteban González Sandoval

Bis 2007, IT & SAP Specialist, IBM

Santiago, Chile

Fähigkeiten und Kenntnisse

Systems Analyst (main degree)
HelpDesk Manager and Analyst
IT Support Engineer
wide experience in international accounts (Microso
Citibank
TrendMicro
etc.)

Werdegang

Berufserfahrung von Andrés Esteban González Sandoval

  • 3 Monate, Juli 2007 - Sep. 2007

    IT & SAP Specialist

    IBM

    IT Specialist working as adminstrator of SAP R/3 Basis, CRM and BW for local accounts in Chemical&Petroleum area and healtcare area.

  • 2 Jahre, Juni 2005 - Mai 2007

    Infrastructure Technical Advisor (BMO Marketing)

    Microsoft Corporation (Chilean Sub.)

    Maintain and publish information in sharepoint site internal for SERVER area. Understand on how Microsoft products are installed and licensed and recommend and communicate relevant changes and technical revisions. Support technical and sales force as requested on special sales and technical calls, c

  • 5 Jahre und 7 Monate, Feb. 2001 - Aug. 2006

    Propietario o socio

    Kitesantiago.cl

  • 1 Jahr und 2 Monate, Mai 2004 - Juni 2005

    Helpdesk Service Technician (OTG)

    Microsoft Corporation (Chilean Sub.)

    Monitoring, operation and administering IT infrastructure. System and Network Deployment and Management. Responsible for Data Backup and Data restoration. Support and configuration of Telecommunication, PBX and IVR systems. Support for the management of purchases of Hardware for internal use. Suppor

  • 1 Jahr und 8 Monate, Mai 2002 - Dez. 2003

    Help Desk Manager

    EFTGroup S.A.

    Responsible of creation, implementation and support of HelpDesk for Customers Responsible for build and improve a operative process for Customers and Clients Attention. Member of projects, particularly in Bank Core and Bank Web Sites with study of Apache products, Linux distribution and MySQL and Or

  • 2 Jahre und 1 Monat, Nov. 1999 - Nov. 2001

    Support Engineer

    CITIBANK N.A

    Network Administrator for Hybrid network with Windows NT and Novell Responsible of support of HelpDesk for clients, and internal customers. System and Network Deployment and Management. Monitoring, operation and administering IT infrastructure. Support of Projects for Y2K Compliance. Programming Lan

  • 1 Jahr und 4 Monate, Juli 1998 - Okt. 1999

    Support Engineer & Helpdek Manager

    Banco del Desarrollo

    Responsible of support of HelpDesk for clients, and internal customers. Network Administrator for Windows NT 3.51 and Email Servers such MSMail Expert on Phone Support with strong level of comunication. Operating Systems: All MS OS. Hardware: PCs and Servers. Protocols: TCP/IP, HTTP. Software: Suppo

Ausbildung von Andrés Esteban González Sandoval

  • 3 Monate, Juni 2006 - Aug. 2006

    ACE, Australian College of English

  • 2 Monate, Jan. 2004 - Feb. 2004

    University of Sunshine Coast

  • 3 Jahre und 10 Monate, März 1999 - Dez. 2002

    Universidad de Ciencias de la Informatica

  • 3 Jahre und 10 Monate, März 1993 - Dez. 1996

    Universidad Central de Chile

  • 3 Jahre und 10 Monate, März 1989 - Dez. 1992

    Liceo Industrial de Electrotecnia A-107

Sprachen

  • Spanisch

    -

  • Japanisch

    -

  • Englisch

    -

Interessen

Innovación
Investigación
Second Life
Entornos y Mundos virtuales
videojuegos
consolas. Apasionado por los deportes con viento
gusta de los kites como hobby principal. Gusta del vino y la buena mesa.

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