Andrii Liashenko

• Sales & Marketing: inbound, outbound, sales roadmap, leads management, sales partners management, new market start-up and business development • Processes: strengthening sales processes and structure, workflow management within the company • Clients: taking good care of existing clients, helping them to grow and flourish as well as winning new clients • Solutions: Provide optimal solutions for our clients in regards to their goals, plans and needs • Building sales department from A to Z

• Taking care of clients in 2 locations: Dnipro (Ukraine), Malaga (Spain) 30+ clients and teams (300+ people) • Building strong and close relationships with clients (C-level, HOD) • Conducting pre-sales meetings and activities • Ensuring high quality service delivery processes – SLA achievement and customer satisfaction • Providing complex solution delivery and supervision on active engagements • Reducing risks and obstacles to customer satisfaction and financial performance

• Taking care of clients in 2 locations: Dnipro (Ukraine), Malaga (Spain) 30+ clients and teams (300+ people) • Interacting with predominantly Western European and North American clients (C-level, HOD) • Managing customers’ expectation and satisfaction • Cooperating with recruitment, retention and sales departments to deliver better quality services • Identifying and applying relevant value added services and solutions • Escalating customers’ issues and managing risks

• Responsible for 12 regions of Ukraine (South-East-North), Baltics and EMEA • Generating new sales through different channels • Conducting key account management and technical support • Managing relationships with key opinion leaders • Conducting market expertise, competitor analysis • Managing different business processes to enhance sales efficiency • Accelerating brand promotion and recognition • Preparing and participating in marketing and international events and exhibitions in EU and US