Annette Garcia Lorenzo
Angestellt, User Assistance Lead, SAP SE
Walldorf, Deutschland
Werdegang
Berufserfahrung von Annette Garcia Lorenzo
Bis heute 5 Jahre und 4 Monate, seit Jan. 2019
User Assistance Lead
SAP SE
Management of a team of 8 technical writers, including resource planning; User Assistance strategy and asset definition, planning and quality control, software localization, API documentation; creation of User assistance materials for integration topics; Customer Engagement project initiatives, synchronization with software development, customer office, support, technical implementation, cross-team UA projects
Bis heute 10 Jahre und 8 Monate, seit Sep. 2013
Lecturer Business English, Tranlation, Time Management
Hochschule für Internationales Management Heidelberg
Lecturer Business English, Tranlation, Time Management, Course Development
Bis heute 29 Jahre und 4 Monate, seit 1995
Freelance Language Trainer, Translator and Coach
Sprachbüro García, Bruja Coaching
Freelance Language Trainer, Translator and Coach
9 Monate, Apr. 2015 - Dez. 2015
Information Developer/User Assistance Specialist
SAP SE, Walldorf
Design, development and rollout of User Assistance including video production, software documentation and internal communication materials
Talent &Learning Consultant, internal Business Coach, program lead External Coaching, Management development, Design Thinking Coach
Software Trainer: Delivery of customer training courses in German and English for several EMEA locations (topics: HCM Overview and Enterprise Portal) Course development PPT and XML Course development support for several HCM courses (e.g. HR050, HR110, HR130) Organization of English presentation training for Education Consultants
2002 - 2006
Language Trainer
Language Academy
Deliver Tailor-made customer Training in Business English, German to heterogeneous groups and individuals on all levels (incl. management)
Design, development and rollout of new software documentation concept for SAP Business One including the development of a new documentation landscape, development of interface documentation and online help, on-site training and support of new documentation colleagues in Israel and China, knowledge transfer, information roll-out via the SMB Portal, Project Lead Terminology, Project Lead Online Help, coordination with central groups, documentation planning, mentoring, quality assurance, copy-editing
GBU CRM Software localization (CRM, R/3, BW), Translation Representative for CRM, support of the Information Coordination Team, mentoring, translation planning, support of cross-application projects
Ausbildung von Annette Garcia Lorenzo
Translation & Interpreting
IUED Heidelberg University
Coaching, Human Resources, SAP, Facilities Management, Health, Nutrition
Sprachen
Englisch
Fließend
Französisch
Fließend
Deutsch
Muttersprache
Spanisch
Fließend