Apoorva Venugopal

Angestellt, Process and Tools Specialist, Celonis Deutschland GmbH

Munich, Deutschland

Über mich

Hello! 👋 I'm Apoorva Venugopal, a certified Salesforce.com administrator, configuration specialist, and project lead. What gets me excited as a Salesforce.com administrator are the challenges to solve complex business problems with efficient CRM solutions starting from requirement analysis, project estimation, deliveries, and process improvement initiatives. Having worked as a team lead on several projects, I have proven experience with Administration, Configuration, Customization, and Salesforce Support. Also, I have enriched expertise in data tools like Apex data loader, Toad, Informatica.

Fähigkeiten und Kenntnisse

Salesforce CRM
Salesforce.com administrator
Project Management
project estimation
apex dataloader
Project Planning
project delivery
salesforce configuration
Salesforce support

Werdegang

Berufserfahrung von Apoorva Venugopal

  • Bis heute 2 Jahre und 1 Monat, seit Juni 2022

    Process and Tools Specialist

    Celonis Deutschland GmbH
  • Bis heute 4 Jahre und 6 Monate, seit Jan. 2020

    The Super Mom phase

    Me and my little one

  • 4 Jahre und 7 Monate, Juli 2015 - Jan. 2020

    Lead Engineer

    Indecomm Global Services

    Worked on the product used by all the US pharma companies to host events and interactions with medical professionals and organizations. My responsibilities included all of the administration and configuration tasks for a successful event with a doctor or hospital. As a team lead, have facilitated and contributed to extensive collaboration between teams. Gathered and evaluated requirements, helped in project estimation and billing as a project lead. Handled several project go-lives, knowledge base creation.

  • 4 Jahre, Juli 2011 - Juni 2015

    System Engineer

    Tata Consultancy Services Ltd

    Worked with one of the biggest pharma giants GSK to provide complete CRM solutions to their medical reps using Salesforce.com and their On-the-Road apps. As a core member of the team, involved in territory management, referral management, event management, PRC hypercare, product launches, and merges.

Ausbildung von Apoorva Venugopal

  • 3 Jahre und 9 Monate, Sep. 2007 - Mai 2011

    Bachelor of Engineering

    P.E.S. Institute of Technology

Sprachen

  • Englisch

    Muttersprache

  • Deutsch

    Grundlagen

Interessen

Classical and Contemporary Dance with Choreography

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