Argyro Maragkou

- Managing a portfolio of accounts - Using contacts to generate new business - Quote and negotiate prices and credit terms - Prepare contracts and record orders - Plan and work towards meeting sales targets - Delivering presentations - Maintaining good relationships with clients - Reporting and Forecasting

-Plan, prepare, and devise work schedules, according to budgets and workloads. -Issue instructions and assign duties to employees. -Train and instruct employees. -Communicate with other departments and management to resolve problems and expedite work. -Help employees in resolving problems and completing work. -Resolve complaints and answer questions of customers regarding services and procedures.

-Supervise and coordinate activities of workers engaged in customer service / Sales activities. - Oversee the day-to-day operation of the Outbound b2b TeleSales function in the call center - Supervise web orders fulfilment team and making sure customers receive their orders correct and on schedule