Carlos Luna

Performing complex linguistic and functional testing of localized software for Google applications and websites, acting as the quality gatekeeper, voice and ambassador for the target language. Building, debugging and analyzing test data sets; applying changes to the test, launch and language model. Working with a wide range of systems, processes and technologies to capture, document, analyze requirements and file corresponding bugs

Bridge person between supplier and AUDI. Responsible for quality review of purchased parts from various suppliers in Europe, USA and Mexico, ensuring quality standards are met through appropriate and continuous contact with supplier. Analyzing failures, setting containment, sorting and rework activities when necessary for those parts that do not meet high standards until a final resolution is achieved and corrective action has beet set. - Quality tools - PPAP, AMEF, MSA, SPC, APQP, Control Plan

As a quality engineer it was our duty to take responsibility when a customer reported a failure and respond immediately to ensure the quality standards our customer needs. Manufacturing airbag control units for AUDI and VW. Great knowledge in the manufacturing and processing of electric and electronic parts. -Managed quality assurance program, including on-site evaluations, internal audits and customer surveys. -Resolved quality problems, improved operations and provided exceptional client support.

Support at the production lines and during customer audits. Containment and corrective actions. Learned lessons and reporting. -Helped with administrative support, including managing incoming calls, coordinating files and sorting mail. -Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members. -Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.

Exchange Year

Quality Systems