Caroline Huang

• Develop the company’s strategy and build up B2B connections • Import pomelo oolong tea from Taiwan and China and luwak coffee from Indonesia • Organize the booths for sales and manage marketing, website and product design • Maintain website and social media channels on Facebook, Instagram, LinkedIn and Xing • Analyze the performance with Google Analytics, Yandex Analytics and Facebook analytics

•Use SQL to analyze data and identify untapped opportunities & propose solutions on a daily basis •Gather competitor and market trend knowledge to make strategies •21% catalog growth in Youth / Nursery in the five months with an average SKUs growth of 4% per month •Engage in reseller project to increase company margin and reduce COGs •Contributed to a 36% gross revenue growth in the youth category in Q3 2019 •Conduct training & creating guidelines and templates to new interns and employees

•Responsible for 11 direct staffs and 600.000 EUR revenue •Managed project budgets and led the accounting team •Developed/ Maintained relationships with clients and supplier in agricultural, engineering and mobile industries •Analyzed and forecasted the industrial business landscape in Indonesia •Managed recruiting processes and identified job specifications and hiring needs •Provided employee relations guidance and supported on HR-related issues

• Organized exhibitions and coordinated all activities internally • Selected & negotiated with contractors and monitored performance, budget & schedules • Planned & organized events for partners and customers such as seminars, workshops and meetups • Tracked & analyzed event success • Created the company’s catalog & provided website design ideas • Created reports, analyzed & interpreted data from revenues, expense and competition • Resolved customer issues internally to meet their overall satisfaction

• In charge of the English conversation class “Time to talk” • In charge of the Chinese speaking and writing class

• Conducted events and marketing • Reception for foreign guest and tele marketing