Chinedu Anene

- Help to implement and improve processes and procedures within the team - Improve user confidence in the areas of computer hardware & software, applications - Deliver a first line support service . - Actively troubleshoot to identify, assess, record, resolve and / or escalate incidents and service requests. - Ensure appropriate documentation of the interaction on the customer’s account. - Ensure customer confidentiality and data protection. - Ensure Customer Service Level Agreements are met or exceeded.

- Participated in traffic planning on various issues. - Trained in Arcgis and Sevas. - Collected structural data as well as research to update the urban Traffic model PSV - Prepared and located the structural data in ArcGis - Introduced to land-use planning and the preparation of development plans - Introduced to noise calculation for building plans - Presentation of the plans for OPNV measures (list of the current local transport plan), Car sharing and rental bikes (metropolrad)

- Supported in the soil analysis at the precast area - Exposed to highway construction - Carried out supervision of ongoing project with my superiors - Trained in Auto CAD and Orion software

- Supported in the work of a site manager. - Exposed to the leaning of taking level for footing casting. - Interpreted and designed structural drawings. - Supervised efficient of labourers at the site.