Danai Angelopoulou

- Steering implementation of the marketing mix for 10 different national accounts via remotely leading the respective local teams. - Responsible for annual turnover of appr. 25M EUR, Earnings before Taxes and Interest -EBIT- of appr. 2M EUR, annual budget of appr. 300T EUR. - Manage online brand strategy, lead digital transformation of distributors across several channels (e-commerce retailers, websites, social media).

- Lead the customer service team (4 associates) and direct daily backoffice operations. - Identify strategies to improve quality of service, productivity and profitability. Drive continuous improvement on all related processes, documents and tools, to ensure ongoing standardization and simplification. - Ensure that monthly revenue, budget, cost & stock requirements are met. - Manage local projects through successful internal/external stakeholders’ collaboration & streamline processes of new teams.

- Responsible for order fulfillment/ backlog management, first point of contact to address customers’ complaints. - Turnover reporting with use of ERP systems and development of sales forecasting/reporting/data analysis tools. - Brand Protection & Data Security spokesperson of the Power Tools department.

Preparation of strategic input for Marketing Plan discussions, monitoring and reporting the macro-economical situation in countries of responsibility, organization of the national & international Marketing meetings as well as offline communication materials.

Organizational Behavior, Business Strategy, Operations Management, Bank Management