Diego Jimenez

Angestellt, Global IT Supply Chain Manager, Amazon EU SARL, Luxembourg

Luxemburg, Luxemburg

Fähigkeiten und Kenntnisse

Lean management
IT Troubleshooting
Leasing
Six Sigma
Process Improvement
Project management
Multicultural experience
System Administration
Networks
Professional communication
willingness to travel
Customer Service Excellence
Spanish Language
English Language
Curiosity
Public speaking
MS Office
Tech Support Call Center
Customer Relationship Management
Consulting
Project
Agile
SQL
Scrum Master

Werdegang

Berufserfahrung von Diego Jimenez

  • Bis heute 4 Jahre und 5 Monate, seit Feb. 2020

    Global IT Supply Chain Manager

    Amazon EU SARL, Luxembourg

  • 1 Jahr und 7 Monate, Mai 2017 - Nov. 2018

    Senior Lean Project manager

    M.J. Maillis Group

    Cadre supérieur / Senior-level position •Restructured the Accounting Processes to recover €1.5M in account receivables in Germany and UK. •Transformed the communication system via migration to Skype and Sharepoint in 6 countries (Ita, Gre, Pol, Spa, Ger, UK). Led the contract negotiation, technical setup, awareness, training and database analysis. •Created and implemented process improvement projects in IT, HR, Administration and Finances at a corporate level. Collaborated alongside Porsche Consulting.

  • 6 Monate, Nov. 2016 - Apr. 2017

    Workforce Consultant

    Hewlett Packard

    •Lead HR and Requisition Management projects with direct benefit to HP top executives. •Slashed the requisition processing time from 4 to 3 weeks by implementing Sharepoint, Taleo and Workday improvement projects. Scoped in the Americas Region.

  • 1 Jahr und 9 Monate, März 2015 - Nov. 2016

    Business Intelligence Analyst

    Hewlett Packard

    •Achieved yearly savings of USD ~$250K through loss prevention projects and contract renegotiation. •Initiated Lean process improvements projects for NA and LAC regions in the Printer Leasing business.

  • 5 Jahre und 2 Monate, Feb. 2010 - März 2015

    Lean Sigma Forecasting Coordinator; Staffing Expert

    Hewlett Packard

    •Secured savings of USD$200k (2013) and USD$180k (2014) by Optimizing Workforce Management practices for HP global Sharedesk operations in more than 20 accounts (EMEA, AMER and APAC regions) •Comprehensively owned the projects; handled data gathering, analysis and result delivery, collaborating with operational teams and executive management alike.

  • 2 Jahre und 8 Monate, Juli 2007 - Feb. 2010

    SWAT Support / Process SME

    Hewlett Packard

    • Minimized downtime of critical-priority technical sytems for high profile accounts in the USA. • Positively affected site-level metrics via tech and soft-skill coaching and training for agents.

Ausbildung von Diego Jimenez

  • 1 Jahr und 8 Monate, Jan. 2012 - Aug. 2013

    International Business Management

    Universidad Internacional de las Américas, Costa Rica

  • 4 Jahre und 11 Monate, Jan. 2007 - Nov. 2011

    Business Management and Marketing

    Universidad Hispanoaméricana, Costa Rica

Sprachen

  • Englisch

    Muttersprache

  • Spanisch

    Muttersprache

  • Deutsch

    Gut

  • Italienisch

    Grundlagen

  • Französisch

    Gut

Interessen

Traveling
Cooking
Motorcycles
Computers
Gym
Animal Welfare

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