Emma Sommer
Angestellt, Head of Operations & Product Owner, AktivBo GmbH
Hamburg, Deutschland
Werdegang
Berufserfahrung von Emma Sommer
- Re-structured and defined new roles to improve efficiency in company - Lead a team of Operations Specialists who are responsible for the optimal project management and data quality for our customers measuring tenant satisfaction and experience - Setting and controlling KPIs for the team, but also working towards company wide KPIs - Implementation and training for ‘Monday’ as a tool for project planning and organisation - Product Owner of 4 products, amongst others the internal project management system
1 Jahr und 7 Monate, Juni 2017 - Dez. 2018
Head of IT & Project Management
AktivBo GmbH
- Lead a team of project leaders who both took care of the operational side of a tenant survey but also customer consulting. - Was an active project leader for key accounts, consulting these and leading workshops for employees and management. - Employee recruitment, training, support and development. - Quality management, KPI setting and controlling
- Guiding our customers from tenant survey conception, to implementing changes in their organisation to improve tenant satisfaction. - Lead employee and management workshops - Analysed results data - Results presentations for 1-300 people all over Germany
Account Executive, Business Development Manager, Vendor Manager & Project Manager
3 Monate, Juni 2011 - Aug. 2011
Personal Assistant
IK Investment Partners
3 Monate, Juni 2010 - Aug. 2010
Personal & Team Assistant
IK Investment Partners
9 Monate, Sep. 2009 - Mai 2010
Englischassistentin
Grundschule Rönnkamp
Ausbildung von Emma Sommer
3 Jahre und 9 Monate, Okt. 2007 - Juni 2011
French & German
University of Southampton
Sprachen
Deutsch
Fließend
Englisch
Muttersprache
Schwedisch
Fließend
Französisch
Gut
Spanisch
Grundlagen