Eric Voigtländer

Angestellt, Client Services Director, FREEWHEEL | Comcast International Germany GmbH

Berlin, Deutschland

Fähigkeiten und Kenntnisse

Projektmanagement
VoD
OTT
IPTV
PC
Connected
Smart TV
Settopboxen
Xbox
Android
iOS
Win8. Account Management für CE Partner Samsung
LG
Western Digital
Microsoft
VideoWeb
Technisat
Inverto
Humax
Erfahrungen bei Produktentwicklung für VOD
HbbTV
Anbindung an Subscriber Management
Reportingsysteme
externe Payments
Digital Rights Managements (DRM)
Microsoft PlayReady
DivX
Silverlight
HLS
Transcoding Services
CDN
Videodistribution
EST
VOD. Beratung im Bereich Video/TV-Scheduling
Prozessintegration und Quality Assurance.
MPEG DASH
Scrum Product Owner
IPMA-Zertifizierung
Scrum
KANBAN
Projekt

Werdegang

Berufserfahrung von Eric Voigtländer

  • Bis heute 1 Jahr und 8 Monate, seit Sep. 2022

    Client Services Director

    FREEWHEEL | Comcast International Germany GmbH

    - Lead solutions consulting, initiatives across the FreeWheel Supply suite of products in an orchestrated fashion that minimizes complexity for both internal and external stakeholders and maximizes customer outcomes with consistent, high quality delivery of services - Manage a team of managers, who have accountability for different regional teams - Independently identify challenges, deduce patterns in cross-functional problems, and gain alignment with internal stakeholders on solutions

  • Bis heute 2 Jahre und 2 Monate, seit März 2022

    Senior Manager Client Solutions

    FREEWHEEL | Comcast International Germany GmbH

    - Management of the International Product & Advanced Solutions Group for Marketplace and Linear offerings - Establish processes and workflows to execute successful operational models, workflows and goals according to FW´s Operating Plan - Partner with departments like Product Management, Sales, DSP team and the Leadership team to assure our company´s success - Support different Product and Engineering teams in the delivery of new products to the Market and assure their Serviceability

  • Bis heute 4 Jahre, seit Mai 2020

    Manager Client and Product Solutions

    FREEWHEEL | Comcast International Germany GmbH

    - General Technical Account Management duties for Enterprise client from PreSales, Onboarding to Post Sales - Management of the Northern European Client Solutions Team (CST) - Management of the Programmatic Product Solutions Team (PST) - Establish internal and external processes to execute GCS operational models, workflows and goals according to scope and timing - Partner with Business Staffing and Planning to assure optimal team allocation - Partner with other FreeWheel leaders and teams

  • Bis heute 4 Jahre und 6 Monate, seit Nov. 2019

    Manager Client Solutions, Northern Europe

    FREEWHEEL | Comcast International Germany GmbH

    -Management of FW´s Northern European Client Solution Team -Coach and mentor ensuring consistent and measurable improvement of relevant skill sets and career development -Ensuring aligned approach on workflows tools and best practices across all business units to support enhanced customer experience -Measurement, tracking and reporting on the efficiency of the defined programs and projects to consistently iterate and develop program resources/plans -Technical Account Management for Enterprise accounts

  • 1 Jahr und 2 Monate, Okt. 2018 - Nov. 2019

    Professional Services Team Lead, Northern Europe

    FREEWHEEL | Comcast International Germany GmbH

    - Direct management of Northern EU Program Management Team - Lead position for FW publisher services teams and FW Markets Publisher Managers - Point of contact for Comcast International Professional Services - Ensuring aligned approach with CTS - Management of FreeWheels client based programs in DACH region from initial project scoping through completion - Responsible for all external and all internal (Product, Sales, Engineering, Client Support, Advisory Services) communication and management

  • 1 Jahr und 9 Monate, Jan. 2017 - Sep. 2018

    Senior Program Manager - International

    FREEWHEEL | Comcast International Germany GmbH

    - Management of FreeWheels client based programs and projects in Northern Europe from initial project scoping through completion and maintenance - Responsible for all external (client & partner) and all internal (Product Management, Sales, Solutions Engineering, Client Support) communication - Represent customers demands in both technical and business terms - Measurement, tracking and reporting on the efficiency of the defined programs to consistently iterate and develop program plans

  • 1 Jahr und 7 Monate, Juli 2015 - Jan. 2017

    Program Manager - Northern Europe

    FREEWHEEL | Comcast International Germany GmbH

    - Management of FreeWheels client based programs and projects in Northern Europe from initial project scoping through completion and maintenance - Responsible for all external (client & partner) and all internal (Product Management, Sales, Solutions Engineering, Client Support) communication - Represent customers demands in both technical and business terms - Measurement, tracking and reporting on the efficiency of the defined programs to consistently iterate and develop program plans

  • 1 Jahr und 3 Monate, Apr. 2014 - Juni 2015

    Senior Manager Program Management

    NOWTILUS Onlinevertriebsgesellschaft mbH

    Programm Management in der Entwicklung von VoD Diensten; Schwerpunkt: Video Streaming & Download auf CE-Devices (STB, Smart TV), mobilen Geräten und Web; Steuerung nternationaler Entwicklungspartner; Account Management für: Samsung, LG, Western Digital, Microsoft, Technisat, Humax, Apple und Google; Anforderungserfassung und Angebotserstellung, Umsetzungsplanung inkl. interner und externer Ressourcen- & Kostenplanung, Stakeholderkommunikation; Teamleitung des Projekt Management Teams (3 Pers.)

  • 2 Jahre und 8 Monate, Aug. 2011 - März 2014

    Technical Account Manager

    Nowtilus | Rovi

    Account Management für CE-Partner (Samsung, LG, Western Digital, Microsoft Xbox, VideoWeb, Technisat, Inverto, Humax) Projektmanagement im Frontend- / Backendbereich. Kundenkommunikation, Contentmarketing, Produktentwicklung für VOD/IPTV, Anbindung an Subscriber Managemente- & Reportingsysteme, externe Payments, Digital Rights Managements (DRM) / Microsoft PlayReady/ DivX, Silverlight, Entwicklung von Apps für iOS, Android, Win8, Xbox, STBs und connected TVs für VoD/IPTV/HbbTV; Personalverantwortung (3+)

  • 4 Jahre und 10 Monate, Okt. 2006 - Juli 2011

    Scheduler

    MTV Networks Germany GmbH

    - Programmplanung verschiedenster MTV-TV-Kanäle - Koordination der Workflows in Zusammenarbeit mit Programmplanung, OnAir, Broadcast-Operations, Online und Archiv - Reporting von OnAir-Marketing-Kampagnen an International - Einführung von Schedulingsystemen -Umsetzung OnAir Redesigns, Senderlaunches sowie int. Sendermigrationen - Konzeption und Umsetzung von TV-Formaten im Bereich Kinderfernsehen

  • 3 Jahre und 1 Monat, Okt. 2003 - Okt. 2006

    Studienbegleitendes Praktikum

    Elb TV GmbH

    - Produktion von Regionalfernsehen Dresden Fernsehen - Betreuung des Fahrgastinformationsdienstes InFahrt der Dresdner Verkehrsbetriebe - Web-Projekte: redaktionelle und technische - Betreuung diverser Internetauftritte durch CMS (Mambo/Joomla!) - Videoproduktion (Konzeption, Dreh, Schnitt, Postprod.) - Programmplanung - Betreuung Sendeabwicklungstechnik und Broadcast - IT+ Desktop-Support

  • 3 Monate, Juni 2003 - Aug. 2003

    Intern

    Dresden Fernsehen GmbH

    -Produktion Regionalfernsehen -Produktionsassistenz für diverse Beiträge - Post Produktion (AfterEffects/ Schnittprogramme)

  • 3 Monate, März 2003 - Mai 2003

    Intern

    TV News Film- und Fernsehproduktions GmbH

    Ton-, Licht- & Kameraassistenz

Ausbildung von Eric Voigtländer

  • 3 Jahre und 1 Monat, Okt. 2003 - Okt. 2006

    Medienproduktion

    Berufsakademie Dresden

    - Projektmanagement - digitale Medienverarbeitung (Schwerpunkt Video) - Datenbanken/ Netzwerk/ Programiersprachen - Fernsehproduktion

Sprachen

  • Englisch

    Fließend

Interessen

Digital Video
VoD
Hybrid TV
Mobile Devices (Android + iOS)
Reisen
Surfen
Sport

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