Eslam Elsayed
Angestellt, Business Partner Manager, Ushop Tax Free GmbH
Berlin, Deutschland
Werdegang
Berufserfahrung von Eslam Elsayed
Bis heute 5 Jahre, seit Juni 2019
Business Partner Manager
Ushop Tax Free GmbH
3 Jahre, Aug. 2015 - Juli 2018
Business Development & Partner Manager
TG Capital Holding
Analysis of: - Customer Lifetime Value - Termination history - Measurement of quality improvement measures - Business plan with the calculation of various scenarios for the Break-even point (with external cash, maximum growth, maximum profit) - Strategic evaluation of company’s competitors for the development Unique Selling Proposition (USP) - CRM system: Salesforce
4 Monate, Sep. 2013 - Dez. 2013
Customer Care Representative
Vodafone Egypt
- Providing customers with all required information related to the company products and services - Handling customer complaints - Follow up with all customers related issues and provide timely feedback - Create a smooth communication channel with different departments to resolve customer problems and requests when needed in a highly professional manner.
2 Monate, Juli 2011 - Aug. 2011
Operations Analyst
Ahli United Bank ( AUB )
Ausbildung von Eslam Elsayed
1 Jahr und 6 Monate, Okt. 2014 - März 2016
Economics
Friedrich-Schiller-Universität Jena
3 Jahre und 10 Monate, Okt. 2009 - Juli 2013
Finance and Economics
Misr International University
Sprachen
Arabisch
Muttersprache
Englisch
Fließend
Deutsch
Gut