Gokhan Can

Berufserfahrung von Gokhan Can

• Bis heute 1 Jahr und 8 Monate, seit Sep. 2022

  Senior Project Manager

  T-Systems

• Bis heute 15 Jahre und 5 Monate, seit Dez. 2008

  Experienced Service Delivery Manager

  Ericsson

  Increased Customer Satisfaction by customer-oriented and proactive approach Effective Resource & Task Management and expoerienced on diverse/multidisciplinary teams High level incident management as SPOC for critical issues Successfully delivered Updates/Upgrades, Network Audit and Performance Optimization Projects Program Manager for Add-On Sales/Process and KPI Improvements Comprehensive technical knowledge on ICT networks Passionate and drive to implement best practice methodologies and processes

• 2 Jahre und 5 Monate, Mai 2020 - Sep. 2022

  IT Application & Service Manager

  Worldline GmbH

• 1 Jahr und 2 Monate, Dez. 2008 - Jan. 2010

  Customer Network Support Engineer

  Ericsson

  Technical Sw/Hw Support for Charging/Revenue networks Applying the software packages/patches Running the application tests and pinpoint the bottlenecks for performance improvement Driving technical customer meetings Configuration, Integration and Troubleshooting of the TSP based nodes Comprehensive understanding of GSM, UMTS, WCDMA, SS7, Diameter and LDAP systems. Emergency Support for the emergency GSM network problems.

• 1 Jahr und 9 Monate, Feb. 2007 - Okt. 2008

  Network Engineer

  Nortel Netas

  Technical support to Nortel customers as a Network expert for Network Management Systems a Trouble-shooting of the network management systems on HP-UX and Sun Solaris platform Building VLANs, trouble-shooting complex network problems and root cause analysis for significant issues Comprehensive knowledge on SIP/SS7/H323 and troubleshooting for VoIP technologies. Emergency Support

• 11 Monate, Okt. 2002 - Aug. 2003

  Software Engineer / System Analyst

  Kiliclar Jewellery

  IT System Analysis, software development and DB Admin

• 1 Jahr und 9 Monate, Nov. 2000 - Juli 2002

  Software Engineer

  DELTA COMPUTER HARDWARE & SOFTWARE COMP

  Software Development with C++ and MS SQL Server DB for Retail, Banking, Auto industries

• 1 Jahr und 4 Monate, Juni 1998 - Sep. 1999

  Software Engineer / Software Support

  M&L COMPUTER HW & SW Company