Gunda Dorothea Albert

Medicare Portal User Acceptance Testing Advisory Services reporting, incl. financial and utilization, report development

Preparation of reports for different departments within the business Auditing master data and contract data SAP Key User for the Purchasing Administration team (SAP Retail) Testing of new systems and developments in existing systems (SAP Retail, in-house systems) Collaborating with various departments and levels within the business Reviewing and improving processes and guidelines of the team’s tasks Training colleagues on new processes Various degrees of involvement in projects for the organisation

Purchasing Admin Orga Team (May 2017 - December 2018) Signing off system set ups and price tickets Communicating and engaging with various departments within the business Preparation of reporting Involvement in various projects Purchasing Admin Master Data Team (April 2016 - May 2017) Retail price changes and communication to regions Engaging with suppliers and regional administration on a daily basis Investigation and analysis of retail related issues and providing quick resolutions Managing a small team

Investigation and analysis of complex queries, providing resolution regarding MPSA Engaging with client and team members in other ROCs Liaising with technical support to find solutions for technical issues Outlining, reviewing, updating Work Instructions for processing documents and queries, converting them to HTML and maintaining them Training colleagues on processes and new tasks Processing and auditing of agreements, orders, adjustments and other change requests Managing program related escalations

Organization of trade mission including market research and analysis, wine tasting event and accompanying business meetings. Assisted with marketing activities for trade fairs and Chamber events.

Assisted with reporting and documentation, updated databases, prepared follow-up documents,

Class Rep

International Business & Marketing Logistics; Peer Tutor